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The Barrymore Hotel Tampa Riverwalk
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Reviews (1,058)
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All reviewsfree shuttlestraz centershuttle serviceperforming artsthe river walkybor citytampa riverwalkhillsborough riverwithin milesan older hotelmile radiuscruise portfridge and microwavehockey gamefront desk staffhotel restaurantcoffee maker
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Reviewed August 19, 2014

The only amenities our room had were sheets, blanket and pillows. We were told none of the rooms were supplied with anything as they are college dorms. Asked to move to a real hotel room and were told the entire hotel had none. We are on a floor with all college kids. Don't stay here - it lacks all services. Had to find towels for room, phone in room doesn't work. Need to go downstairs and personally request whatever is needed. Reiterate the review read before - stay away and book a real hotel.

Room Tip: Seriously is there a good room in this hotel?
  • Stayed: August 2014, traveled with family
    • Location
    • Service
1  Thank MLS_Europe2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoleyT, Manager at The Barrymore Hotel Tampa Riverwalk, responded to this reviewResponded September 13, 2014

As the Assistant General Manager I am concerned when a guest has a stay that is less than 100% satisfactory. It is our goal to provide the best accommodations and services in the lodging industry today, and we regret this did not occur during your recent visit. Please accept our sincerest apologies for the inconvenience. Although your experience at or hotel was not the best, we are glad you shared your concerns with us. By allowing us the opportunity to address this matter, we can prevent a recurrence and another guest’s disappointment. We appreciate your patronage and look forward to serving you on future trips.

Sincerely,

Tracy Foley
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2014

Loved the view of my hotel room. Had I known there were rooms with a fridge, would have reserved sooner

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Tito D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoleyT, Manager at The Barrymore Hotel Tampa Riverwalk, responded to this reviewResponded September 13, 2014

Thank you for sharing your recent visit at the Howard Johnson Plaza Downtown-Tampa. We are excited to hear how our guests are enjoying the $3.5 million dollar renovations we have been doing. We are also excited to announce with all the hip, new and exciting attractions happening in Downtown Tampa, we also have taken on our own new name, new look and hip attitude as the Barrymore Hotel Tampa Riverwalk. If in Tampa to see the Waterworks Park, Amalie Arena for a Lightning Hockey game or have business at the Tampa Convention Center you will enjoy the best accommodations in the bay area at the Barrymore Hotel Tampa Riverwalk.

Sincerely,

Tracy Foley
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2014

Not sure what hotel these people who posted reviews stayed at but it wasn't this one..Room was dirty, old and run down, toilet was cracked and tub wasn't clean. There were stains on our towels and walls. We left the next morning! We waited almost 2 hrs at the airport for the shuttle, that was already at the airport!!! The shuttle person never apologized or even talked to us the whole ride to hoteal making it very uncomfortable on the van ride. We asked for a refund were assured it would happen, got home from vacation to find they tried to charge me for our full 4 day stay!.Never ever again!

Room Tip: Call holiday inn express, clean and has awesome staff!!
  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Shawnswifie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoleyT, Manager at The Barrymore Hotel Tampa Riverwalk, responded to this reviewResponded September 13, 2014

As the Assistant General Manager I am concerned when a guest has a stay that is less than 100% satisfactory. It is our goal to provide the best accommodations and services in the lodging industry today, and we regret this did not occur during your recent visit. Please accept our sincerest apologies for the inconvenience and feel free to contact me directly to discuss further your previous stay with us. Although your experience at or hotel was not the best, we are glad you shared your concerns with us. By allowing us the opportunity to address this matter, we can prevent a recurrence and another guest’s disappointment. We appreciate your patronage and look forward to serving you on future trips.

Sincerely,

Tracy Foley
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014

We stayed in this hotel twice .First night was the night before taking the cruise and two nights post cruise, Hotel has easy access from the airport. To enjoy the places or go eat at a decent restaurant, you must use the shuttle offered by the hotel, good service and available till 11 pm. The hotel restaurant has a very limited menu and service too. Gym in good condition but it need more space, weight equipment and a bike. Pool quite large and in good conditions too.

Clean room in quite good condition. had tv and fridge and a table, and a view of the city.
No noise around us, don't know how was the housekeeping service bc I stayed in the room 2 days cause I got sick
This a hotel to rest and go to the places the shuttle can take you. otherwise, you must rent a car, parking is free for guests.

  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank edimari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoleyT, Manager at The Barrymore Hotel Tampa Riverwalk, responded to this reviewResponded August 12, 2014

Thank you for sharing your recent experience at the Howard Johnson Plaza Downtown-Tampa on TripAdvisor. We are thrilled to hear what an asset our complimentary shuttle service within a 2 mile radius was for you during your stay. We strive to constantly make improvements to our common areas, rooms and restaurant and are very sorry that you found our summer menu less than satisfactory. WaterWorks Bar & Grill has taken on a new Executive Chef and we look forward to showing off our new and ever changing menu. We look forward to your next stay with us when in the Downtown-Tampa area.

Sincerely,
Tracy Foley
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014

Spent the last three days there, now we noticed that a lot of the furnishings have been cleaned up and redid. New carpet on our fifth floor hallway and room. We did have the coffee maker, but no microwave or fridge. However, the pool was clean, room was clean, no trash in the stairways, etc. The restaurant is working and putting out good breakfast meals (we ate elsewhere for lunch and dinners.) Staff was friendly, & very helpful. We needed a extra blanket which was provided immediately! Parking in their lot was close with easy access.

We'd go back, easy access to downtown.

Room Tip: We were on 5th floor, no trouble. Elevators operated quickly.
  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Gary U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoleyT, Manager at The Barrymore Hotel Tampa Riverwalk, responded to this reviewResponded August 12, 2014

Thank you for taking the time to share your stay at the Howard Johnson Plaza Downtown-Tampa on TripAdvisor. We are so happy to hear how you enjoyed our renovations and shared your encounters with our outstanding team members. We hope that during your next visit you will be able to visit some of Tampa’s amazing local attractions that can be found within walking distance of the hotel. The River Walk is convenient and will take you to Curtis Hixon Park, Convention Center, and the up and coming Channel Side. You also can walk to the newly open WaterWorks Park in under 5 minutes!! We look forward to your next stay with us while visiting the Tampa area.

Sincerely,

Tracy Foley
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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