I travel quite often and have the option to stay at any hotel in Tampa. The USF Embassy Suites Hotel has been my "go-to" for over a year now! From the moment you walk in and meet the front desk personnel such as Alexis, R.J., Lee, & Ryan you will understand that this hotel makes you feel like part of a family. As I'm here work and conduct interviews with University of South Florida Students inside the "atrium" area of the hotel, they have always been accommodating providing us with copies, office supplies, and anything else we need to have a successful business trip! Any time I've had an issue (such as lack of wifi in one of the rooms during a stay) Alexis simply said, "come on down and I'll get you a new room right away!"
On one occasion I recall returning from a long work day. I walked through my hotel room door and saw on the table in our room a plate of crackers with a note that said "check the fridge." I opened the fridge and found cheese, fruit, and even two beers! The hotel staff had surprised my co-worker and I simply because "they wanted to." It was unbelievable. They earned our loyalty that day alone.
The managers reception (free drinks and snacks which are often more than simply chips and dip, last night was sliders and mini-hot dogs) is fantastic. The gym facility is always clean and much larger than most hotels I stay at. I'm able to get my morning run in and then head over and grab the made to order (or buffet) breakfast where Tyrone will make you whatever your heart desires.
I know this must sound like a fake post. However, I assure you I'm reviewing this hotel because they simply deserve it. Herman the security manager and Leslie the new hotel manager even go out of their way to say hello. The staff goes the extra mile and deserves the positive feedback.
Keep up the good work!
- Official Description (provided by the hotel):
- Embassy Suites Tampa- USF/Near Busch Gardens is located less than 2 miles from major Tampa attractions including Busch Gardens, University of South Florida and the Museum of Science and Industry (MOSI). Our guests start their day with a free made-to-order breakfast and end the evening with our complimentary Evening Reception with snacks and drinks. ... more less
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- Also Known As:
- Embassy Suites Tampa
- Embassy Busch Gardens Suites
- Tampa Embassy Suites