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“If you are looking for top-of-the line, impeccable luxury......”

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Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Ranked #29 of 163 Hotels in Tampa
North Wildwood, New Jersey
Level 6 Contributor
451 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
“If you are looking for top-of-the line, impeccable luxury......”
Reviewed June 16, 2012

If you are looking for top-of-the line, impeccable luxury, you may be disappointed. But if you looking for a clean, LARGE two-room suite, in a good location, this place would be great for you. The bathroom counters in my suite were not granite, the walls had a few nicks here and there, etc. But it was fine for a short stay. The breakfast was above average. I would recommend, even though I'm giving it only average. They offer a free shuttle service in the neighborhood, which may come in handy

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank movieglue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, June 18, 2012
Dear movieglue,
Thank You for taking time to comment on your recent stay. I am pleased you enjoyed the short stay and utilized the breakfast and shuttle service. I hope the next time you come to Tampa you stay with us again.
Thank You

Larry Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (203)
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English first
Charlotte, North Carolina
Level 6 Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 11, 2012

After reading all the bad reviews, I didn't expect much from this hotel. My hubby and I stayed overnight at this hotel. The room was huge and clean, the bed was comfy, and the complimentary breakfast was decent. I would have to admit that some items need to be replaced (found stains on the shower curtain). Location was great, very close to Busch Gardens which was the main objective of our trip. Overall I'd say that this hotel is OK. Good place to stay if you get the room at a discounted rate ;)

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellesor0709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, June 18, 2012
Dear Ellesor0709,
Thank you for teh comments on your visit. I am pleased you liked the size of the rooms and the breakfast. The location is great when going to Busch Gardens or around USF. Hope on your next Busch Gardens trip you stay with us again.
Thank You

Larry Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2012

Very noisy, kids run free all over place at all hours. Staff ignored the noise and kids even after complaints. Even in the bedroom with doors closed the noise would wake us up at all hours. Staff at the complimentary breakfast rude and lazy. Buffet line would be missing items for a long time while staff stood around talking. Took half hour and two requests to get syrup and milk refilled.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yummytummyFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, June 11, 2012
Dear yummytummyfl
Thank You for responding about your recent stay at my hotel. I apologize for the noise from the children in the hotel. Also the breakfast staff not being up to the expected level. I have brought these items to the attention of the management team to improve. I hope on your next visit to Tampa you choose to stay with us again and experience the improvements.
Thank You and hopefully see you soon.

Larry Cooper
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 5 Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 27, 2012 via mobile

So close to USF, this must be a popular hotel because it showed a lot of wear. The carpet and furniture in our room needed to be replaced. Both the toilet and a/c unit were excessively noisy and moreover, the room felt so humid it reminded me of the beach. Having stayed at numerous Embassy Suites across the country, I arrived with a certain expectations that were not met. The free breakfast is usually a plus, but at this place I was turned off by the white film on all the eating utensils in the buffet line and the scrambled eggs that really tasted like the powdered eggs they use to serve in the military. All that said, what really noticeable was the hotel staff who seemed oblivious to the guests --pretty lame!

Stayed May 2012, traveled with family
Helpful?
Thank Atlantis104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, May 29, 2012
Dear Alantis 104,
Thank You for taking the time to write a response concerning your recent stay. I apologize we didn't exceed your expections. I have addressed these items with the managemnet and your comments helps to improve for the future. I hope the next time your in Tampa you choose to stay with us again and experience the service and quality you expect.
Thank You
Larry Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level 6 Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 12, 2012

This Embassy Suites needs significant updates in decor. Furniture is old and broken however, the bed was comfortable. No complimentary internet in room. Must pay $10 per day for access which is rather absurd given that most hotels provide this for free nearly everywhere else. Can use WIFI in lobby, which is noisy and crowded. Breakfast in hum-drum although complimentary. Location is great if you are visiting Busch Gardens or USF (which I was) but the neighborhood is a bit seedy (as most neighborhoods are around college campuses). Customer service was inconsistent, and on one occasion the CSR was just rude as I witnessed with the person in front of me and with me as well. This is never acceptable behavior. Room rate is very pricey for the overall poor quality of the hotel. Overall, your money is much better spent at a different hotel and there are many in the area for a much better rate AND with free WIFI for guests. Don't waste your money on this one.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, May 14, 2012
Dear Travelingurl50,
Thank You for taking the time to comment on your recent stay at my hotel. I apologize we did not exceed your expectations. We value your comments and they help us improve for the future. I have shared the concerns with condition, service and the internet with the management team as to address going forward.
I hope on your next trip to Tampa you choose to stay with us again and experience the service you expect.
Thank You

Larry Cooper

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, UK
Level 4 Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 4, 2012

This is the second time we've stayed here. The hotel is nice - the rooms are a little dated but are comfortable. We stay here because all the rooms are two room suites (and we can stay up while our daughter goes to bed) and because of the free shuttle to Busch Gardens. There is no other hotel I could see that provided both these facilities in the vicinity.

I like the hotel, but it is expensive for what you get (we paid $159.99 + tax per night). If you can get a good deal, go for it!

Room Tip: The top floor (floor 8) is quiet and has larger windows than the other floors.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMC_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, May 7, 2012
Dear LMC_77,
Thank you for taking the time to comment on your stay. I am pleased that you enjoyed the hotel and the shuttle to Busch Gardens. I hope on your next trip to Tampa you stay with us again.
Thank You,
Larry Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 25, 2012

This hotel was amazing. I travelled there for work, and added a couple days just for fun. Breakfast bar and cook to order eggs was included each morning, and it was very good. Reception each evening with light snacks and complimentary drinks was a great way to end the day. The hotel provided a free shuttle to places in a 5 mile radius, which was nice because while there were restaurants and a mall in walking distance, crossing the very busy road was a bit scary. If you are looking to see the typical Tampa Bay sites, you really need a car. I had to pay $30 one way for a ride to the aquarium (which was nice). I am pretty adventurous, and figured out how to ride public transit back to the hotel for a few dollars. Back to hotel...nice pool area, good restaurant, including pizza hut onsite, good service. Room was very nice, only negative was that the AC was a bit loud.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marianneb1mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coopl3usf, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, April 26, 2012
Dear marianneb1mom,
Thank you for your comments about my hotel. I am pleased that you enjoyed the hotel and the Embassy Suites amenities. I hope the next time your in Tampa you choose to stay with us again.
Thank You,
Larry Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Tampa-USF/Near Busch Gardens

Property: Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Address: 3705 Spectrum Blvd, Tampa, FL 33612-9422
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Tampa
#9 Business Hotel in Tampa
#15 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa-USF/Near Busch Gardens 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Embassy Suites Tampa- USF/Near Busch Gardens is located less than 2 miles from major Tampa attractions including Busch Gardens, University of South Florida and the Museum of Science and Industry (MOSI). Our guests start their day with a free made-to-order breakfast and end the evening with our complimentary Evening Reception with snacks and drinks. ... more   less 
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Also Known As:
Embassy Suites Tampa
Embassy Busch Gardens Suites
Tampa Embassy Suites

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