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Embassy Suites by Hilton Tampa - Airport/Westshore
Ranked #32 of 163 Hotels in Tampa
Little Rock, Arkansas
Level 6 Contributor
138 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Good location”
Reviewed July 25, 2014

This Embassy Suites is in a good central location for Tampa. I stay here often when in Tampa for business because it is close to the airport and right across the street from the Mall and plenty of places to eat.

The hotel seems a little dated and could use some upgrades in the carpeting, bathrooms and walls. The staff are generally very friendly and helpful.

One of the things about this hotel I hate is that you are required to pay for parking. There are so many other hotels in proximity with free parking that I often choose other hotels just over this fact.

If I am in town without a rental car, I will often stay here because I can walk across the street to the mall with a movie theater and lots of places to eat dinner.

The views aren't great, you can see downtown on one side with a huge freeway or not much of anything on the other side of the hotel.

  • Stayed January 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Hogsraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 28, 2014
Dear Hogsraz,

Thank you for the review of our hotel. I am happy to see you enjoyed the service you received and the great location we offer. I am also happy to say that we will be doing some refreshing of the guest hallways and bathrooms in the near future. We hope you continue to make us your preferred hotel when you are in Tampa. Please feel free to reach to me if I can be of any assistance.

Thank you again,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed July 23, 2014 via mobile

I had a wonderful vacation here. The people were very nice. My room was beautiful. Food was really good. The house keeper provided us with everything we need in our room. The manager's special is very good as well. The pool area is wonderful on those hot days.

Stayed July 2014, traveled with family
Helpful?
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 25, 2014
Dear Tina H,

Thank you for the feedback on the Embassy Suites Tampa Airport/Westshore! We take great pride in the service we provide our guests and are happy to see we exceeded your expectations. We hope next time you visit Tampa, you will come see us again.

Thank you,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, United States
1 review
Reviewed July 21, 2014

This hotel was beautiful and our room was fabulous. The Manager's Reception was perfect after a long flight. We also loved the breakfast the next morning. It was a great start to our honeymoon cruise out of Tampa!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 22, 2014
Dear Laura G,

Thank you for the review on the Embassy Suites Tampa Airport/Westshore. We are thrilled to hear you enjoyed your stay and hope your cruise went just as well!

Thank you,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 21, 2014

If you are looking for a quiet room, i was impressed with Embassy Suites Tampa - close to the airport. It was central air vs a wall unit, made the room quiet and was able to get a good night sleep! Friendly staff in the breakfast area, helpful.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 553scotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 22, 2014
Dear 553scotte,

Thank you for the feedback on the Embassy Suites Tampa Airport/Westshore. I appreciate the fact that you recognized the quietness of the suite. We are the perfect proximity to the airport both for convenience and quiteness. I will also be sure to pass along the comment about the breakfast staff. We take great pride in our complimentary full cooked to order breakfast and are pleased to here you received great service.

Thank you again,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 18, 2014

Our stay was very nice and we will most likely be returning. There were lots of great things, but some not so great. Pros: We loved having the extra room since we were traveling with a child. The small kitchen area with fridge and microwave was excellent too! The Hospitality Hour was a very pleasant way to relax after a busy day - the drink selection was wide and the staff were friendly and helpful. Breakfast was always great with a wide selection and plenty of tables. Cons: The bathroom was lacking: towel racks, counter space and a shower curtain that fit. Out of a 5-day stay, we only saw our room cleaned three times. It would have been nice to have a balcony that we could use to enjoy the view.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank gracetraveler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 22, 2014
Dear gracetraveler5,

Thank you for the review of our hotel. I appreciate your candid feedback and will be sure to pass along the "pros" and "cons" to the appropriate departments. I will be following up on the housekeeping service. You should have received it each day and will try to determine where it was was lacking.

Thank you again,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
1 review
Reviewed July 15, 2014

Average hotel. Amenities nice, but breakfast was lacking in quality and cleanliness. Staff was friendly and helpful. Pool area was nice. Bed was very firm, but we like it that way. Overall rating would be AVERAGE.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Philip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 16, 2014
Dear Philip W,

Thank you for the review of our hotel. I was happy to hear you found the pool area and staff service to be great! We understand the importance of the breakfast experience each morning and are sorry to see it was not to your standards. I will address your review with our leadership team and see what we can do to make that area of the hotel even better.

Thank you again,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chevy Chase, Maryland
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 14, 2014

so i can't give a full rating, but the internet moves more slowly than an old lady in the passing lane.

Other than that, the front desk staff was friendly and professional.

Be sure to bring your own cellular wi-fi.

  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank PatientTraveler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review, July 17, 2014
Dear PatientTraveler2011,

Thank you for the review of our hotel and the great comments about the staff. I am going to look into the issues with the internet. I understand how frustrating that must have been. We very rarely have issues so our provider must have been doing some maintenance on the system.

Thank you again,

Ben Howell
General Manager
benjamin.howell@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Tampa - Airport/Westshore

Property: Embassy Suites by Hilton Tampa - Airport/Westshore
Address: 555 N West Shore Blvd, Tampa, FL 33609-1923
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Family Hotel in Tampa
#35 Romantic Hotel in Tampa
#43 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Airport/Westshore 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Located minutes from Tampa International Airport, Embassy Suites Tampa Airport Westshore provides warm hospitality for your business or leisure travel. Our 243 all-suite accommodations offer amenities designed for your comfort and convenience. Enjoy complimentary cooked-to-order breakfast daily and a complimentary Evening reception nightly. ... more   less 
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Also Known As:
Embassy Suites Tampa Airport/Westshore Hotel Tampa
Tampa Embassy Suites

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