My daughter and I arrived in Tampa on December 6th for a short two-night stay--we were attending a funeral. Check-in was quick and easy and parking was abundant. The hotel had bell carts; getting our luggage upstairs was easy (I prefer valets and bellmen, but this hotel was convenient and the reviews great). We used the pool shortly after check-in. It had a few bugs, but I was able to quickly and easily clean those out with the skimmer hanging nearby. The water was comfortably warm with an outside air temperature of about 65 degrees. Our room was spacious, close to the elevators (not so close as to be noisy), and clean overall. There were also plenty of towels available in the room. The bed and pillows were comfortable, but I’d love to see larger pillows (longer) with more filling choices (down, feather, synthetic). We went to the manager’s reception the first night and found a staff member (Carmen B) that went way above and beyond what I assume were her general duties. Carmen was working in the bar/restaurant area and was very welcoming, friendly, and accommodating. When my daughter said she didn’t like lemon pie (offered for free at the manager’s reception), Carmen went and got her chocolate cake. I didn’t get the other gentleman’s name, but he too was very friendly and went to find something that my daughter preferred. There was also another lady that had mostly been attending to a party with a birthday who went out of her way for all the guests. I’ve honestly never been more impressed with a group of wait staff in my life. We went to breakfast later in the morning—about 1015 on Saturday (the buffet closes at 1030 on weekends). The buffet was completely stocked with most everything you’d want from a buffet. The staff again was incredibly helpful and friendly to everyone around. A guy came in late, after the buffet had closed, and one of the ladies working there asked what he’d like. Even though the buffet was over, she went into the back and came out with a plate of what he had requested. The lady we had most contact with during breakfast was Ruth; she too was really friendly and helpful to us and everyone I saw her encounter. After breakfast, we went to the pool and found that it was again, comfortably warm; there were also plenty of towels available for our use. In addition to the great staff, this hotel had great water pressure in the shower (a seemingly small issue unless you’ve ever tried to rinse the shampoo out of your hair with drips). Also, the tub drained properly—bad tub drainage is another pet peeve of mine that seems small, but can be really annoying when you are almost knee high in soap scum filled water. Finally, the heat/air conditioning system is a unit (not a wall unit—I hate those) that is sufficiently quiet and removed from the sleeping area so as to provide a quiet and comfortable environment. One suggestion to this and many other hotels is please provide somewhere for guests to hang wet bathing suits. I don’t like to leave our suits dripping in the closet (the most convenient place for me to leave them with the hangars available and the most hygienic since they aren’t touching any shower parts), but not nice for the carpeting in the room. I don’t want to trash the carpet, but often, there are few other options. I had the do not disturb sign up, so our room did not get serviced during our short stay, so I can’t comment on housekeeping. I’m a bit of a hotel snob, but I really enjoyed my stay in this Embassy Suites.
- Official Description (provided by the hotel):
- The Embassy Suites Tampa Brandon is just seven miles from downtown Tampa and offers easy access to Busch Gardens, Fl State Fairgrounds, University of South Florida, Tampa Convention Center, beaches, and more. Guest rooms at this all-suite hotel feature a fully-equipped kitchen, high-speed Internet access, and two televisions with HBO. The property also offers complimentary made to order breakfast and evening reception with free snacks and alcohol, outdoor pool, and fitness room. On-site dining is available at Mango’s Restaurant. ... more less
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- Also Known As:
- Embassy Suites Tampa - Brandon Hotel Tampa
- Embassy Suites Brandon
- Brandon Embassy Suites