Myself and three others stayed at this hotel over the weekend of July 11-13. We were attending the very large anime convention in the convention center nearby. We had requested early check in as the convention activities began several hours before normal check in, but this was not available for us. The hotel did assist by locking away our massive pile of luggage until the room was available, allowing us to go to the con. However it meant not being able to change before going. We were located on the 18th floor and with the hotel pretty much booked, this meant frequent waits for 15 minutes or more for space in an elevator. The room was clean and the view excellent. However there appeared to be an issue with Housekeeping and being able to provide towels. Once the towels were collected Saturday, there were none available to be left for us. It took a phone call to the front desk , after leaving a message on Housekeeping's extension earlier, to have some towels delivered. But only two bath towels were provided even though I specified that we had 4 people. In addition, the door separating the sleeping area from the rest of the room squeaked horribly each time we touched it.
I communicated all this as I checked us out and Latasha at the desk both apologized, promised me that this would be addressed and provided us a discount on our stay. She and the extremely positive and helpful bellman, Sammy were two very bright points in our stay.
For the price, given that I think the hotel was simply unprepared for the sheer number of people involved, the stay and the hotel was mostly positive. I would stay there again.
- Official Description (provided by the hotel):
- Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more less
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- Also Known As:
- Embassy Suites Tampa - Downtown Hotel Tampa
- Tampa Embassy Suites