This is my first review.
i had the most pleasing surprise when checking in.
i was greeted by Sam, the Bell Man who gladly helped me with all my luggage we brought to the convention.
Then at the front desk by the manager who gave us a nice welcome.
You can feel how important customer service is at this hotel on every step you make.
The manager gave me a medallion and told me to award it to the employee who really make my stay enjoyable.
I knew right away it would be Sam who really goes out of his way to help in any way he can.
To our surprise when we came to our room tonight a big bottle of sparkling wine was waiting for us to celebrate our anniversary compliments of the hotel!!!!.
This is our second night and so far we are very pleased!
- Official Description (provided by the hotel):
- Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Tampa - Downtown Hotel Tampa
- Tampa Embassy Suites