The hotel is very close to the convention center, has a Starbucks in the lobby and the evening drinks and morning breakfast are great. The rooms are a nice size, typical for Embassy. I was underwhelmed by the service however.
The shower in the room was never very hot, luke warm at best. One morning there was NO hot water. I called the front desk and left my cell phone and asked them to call me when the water was fixed. I never received a call, but when I went back to the room, the water in the shower was luke warm again.
They missed an opportunity to excel at customer service, instead, they missed the mark.
- Official Description (provided by the hotel):
- Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Hotels.com, Booking.com, Priceline, Expedia, Orbitz, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Tampa - Downtown Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Tampa - Downtown Hotel Tampa
- Tampa Embassy Suites