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Embassy Suites by Hilton Tampa - Downtown Convention Center
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Reviews (2,143)
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1,780 - 1,785 of 2,143 reviews
Reviewed September 25, 2012

I have stayed at Embassy Suites before and have never had a bad experience. This hotel in Tampa held up to that standard. The room was reasonably priced. The bed was extremely comfortable. The room had a great view of the Canal/Bay. The bathroom and wet bar was nice. The free breakfast was okay, what I would expect for a free breakfast. They had a great selection of food. There's a starbucks in the lobby which is perfect for me. The meeting rooms were freezing, but this is irrelevant if you're not attending a conference. The food served for the conference was great! There is free internet if you are Hilton Honors or have AT&T. There is also a managers reception from 5:30-7:30 with free drinks!

There are some restaurants close by and always cabs lined up to take you wherever you'd like. This is a good place for business or families. I didn't use the pool. It looked great, just small. Overall, this a safe bet if you need a comfortable place to stay in Downtown Tampa.

  • Stayed: September 2012, traveled on business
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Thank mzqb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 11, 2012

Thank you for your recent stay here at Embassy Suites Tampa Downtown! So glad you enjoyed the complimentary Manager’s Reception and free, cooked-to-order breakfast, available at all Embassy Suites. We appreciate the opportunity to serve your group and value your business!

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Reviewed September 24, 2012

We stopped here to go to an event at the Tampa Bay Times Forum, which is a 30 second walk to the front doors. Hotel was really clean and the bed was huge, room also had 2 TV's, one in the bedroom area and one in the lounge area. We had some food it the bar area which was fine, then at 5:30pm we went to the other bar which was complimentary drinks until 7:30pm which was a nice start to the night. The breakfast was very good in the morning from yoghurt's, fruit to a hot buffet breakfast, or a freshly cooked breakfast with plenty to choose from on that menu.
The only slight down side was the one and only choice of valet parking at $20 for the night. But all in all we had a really good stay here

  • Stayed: September 2012, traveled as a couple
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1  Thank shoeboyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 17, 2012

Just wanted to thank you for your recent stay here at Embassy Suites Tampa Downtown! We look forward to seeing you again soon.

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Reviewed September 23, 2012

Elevated walk way to convention center
Only one restaurant that only serves bar food. Slow service. Food quality average. room is great and bed was very comfortable. Wireless internet but not free. Nice pool. From the pool, pick up the phone and order drinks and appetizer from the bar.

  • Stayed: September 2012
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Thank shorefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 30, 2012

I just wanted to thank you for your recent stay here at the Embassy Suites Tampa Downtown! I’m so glad you were able to experience our warm hospitality and we look forward to seeing you again soon.

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Reviewed September 21, 2012

Clean, comfortable suite-style rooms. Excellent breakfast including cooked-to-order omelets every morning - included in the room cost! Nightly manager's reception with cocktails and light snacks. Once positive to note is that there doesn't seem to be much turnover among the staff! We've seen several of the restaurant, desk and valet staff there year after year!

Room Tip: If traveling during convention times, request a room on a lower floor so you can take the stairs when the elevators get slow and crowded!
  • Stayed: September 2012, traveled on business
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Thank MamaLisa321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded September 22, 2012

Just wanted to thank you for your recent stay here at Embassy Suites Tampa Downtown! So glad you enjoyed the complimentary Manager’s Reception and “free, cooked-to-order breakfast”. We look forward to seeing you again soon.

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Reviewed September 20, 2012

When I look through my ratings I try to be positive whenever I can. It is tough to be at this hotel. Slow check in. The first room smelled like stale smoke. I called for a new room and they said that they would call me back. They never did. I had to go down to the desk. Fee breakfast wasn't bad but skip the institutional tasteless scrambled eggs. Came back for lunch. Most of the tables were empty but no one had picked up after meal dishes. Lunch was ok, but the menus severely limited ans unimaginative. Was going to ask some questions at the desk but it was short staffed like everything else so I passed. Rooms are ok if not dull

Stayed: September 2012, traveled on business
Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded September 21, 2012

Thank you for taking the time to review our hotel. I would like to offer my sincere apology for the less than enjoyable experience you had with our hotel. I appreciate your concern, interest and the extra time you have taken to bring these matters to our attention. Candid comments from people like you are of great value to us in our attempt to improve our level of service and the overall enhancement of the guest experience.

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