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“Great start to a great vacation”

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Embassy Suites by Hilton Tampa - Downtown Convention Center
Ranked #39 of 163 Hotels in Tampa
GreenLeadersBronze level
Reviewed November 4, 2011

My husband and I stayed here pre-cruise. We got in at about 6pm on a Saturday night, and were able to check in quickly. Our room was on the 13th floor (thankfully I am not superstitious). The room was great, updated and spacious. Everything was clean and met our expectations. We enjoyed some free beverages at the managers reception and then did some take out for dinner (the restaurant in the hotel is a little pricy and we did not see many restaurants nearby). This hotel is very quiet and we both had a great night sleep. When you step outside of the room you can hear what's going on in the lobby. However, with the door closed we never felt as though the hotel was noisy and I am a very light sleeper, I would have noticed. We enjoyed a great made to order breakfast in the morning as well as a view of our cruise ship from our room (which was a surprise to us). Check out was no problem and we were able to catch a shuttle to the cruise port. Only thing about the shuttle, it fills up fast and is first come first serve (assuming fellow riders are honest of course). I over heard one couple saying they had booked a reservation for the shuttle but apparently that did not matter in the end because several people loaded the bus before them. If you are cruising I would recommend a taxi, it will probably cost about the same (the shuttle was $12 for two of us) and will probably be less of a hassle. Overall this hotel was great and fully met our expectations. If we ever cruise out of Tampa again we will be sure to stay here!

  • Stayed: October 2011, traveled as a couple
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1  Thank sarah1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded November 19, 2011

Thank you for choosing Embassy Suites Tampa Downtown for your pre-cruise stay out of Tampa. We are delighted to hear that you enjoyed your time with us and had a good start to your vacation. We apologize about any confusion with the shuttle service. Our third party partner, does not make reservations for the shuttle, they work on a "by request" basis and do have presence in our parking garage. However, there are other shuttle companies that do service the area hotels and work on reservations basis. It is hard to know which company was being mentioned by the other guest. We have, however, passed on your feedback to our partners for future developement. It is through our guests comments that we can improve our service. Once again, thank you for staying with us. We hope you had safe travels returning home and look forward to seeing you again soon.

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1,775 - 1,781 of 2,010 reviews

Reviewed November 3, 2011

Stayed several nights while attending a conference at the adjacent Tampa Bay Convention Center. Check-in was very busy, and the two-receptionist station barely kept up with the arrivals. Still, the staff was very pleasant and helpful all around the facility.

The rooms were spacious and comfortable, including the beds/pillows. The views from floors 9 though 20 were wonderful. Paying an extra $10/day for internet connectivity (if you aren't a Hilton Honors Gold or Diamond member) is over the top when your room costs $160/night.

The hotel is relatively new and is in very good condition. The rec room had several hi-tech, TV-equipped aerobic machines, but weights were limited to a rack of dumbbells (<20 lbs) and a pulley machine. Unfortunately, the pool was out of commission, but arrangements were made to use the Marriott's pool across the street. The complimentary breakfast was excellent, including eggs made to order by a very congenial chef. The evening happy hour featured a nice crowd of tired convention-goers... and you just can't beat "free" cold beer.

  • Stayed: October 2011, traveled on business
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1  Thank DiscriminatingPalate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded November 19, 2011

Thak you for staying with us during your recent trip to Tampa. We appreciate your feedback and look forward to seeing you again in the near future.

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Reviewed October 25, 2011

I stayed here b/c it was close to the Tampa ports for my cruise ship and I enjoyed it. The location is great if you are taking a cruise leaving from one of the ports in Tampa, very quick shuttle ride to them. My complaint was, we stayed here on a Saturday night and we were on the 18th floor but we could everything coming from the restaurant down in the lobby. It was very loud until past 2am. I think since the atrium is open all the way to the top floors the sound just floated up. It may have been quieter had we closed the door to the bedroom part of our room but then it was rather dark to try and find the bathroom, haha. One more note, if you are scared of heights be careful here b/c the elevators are open glass to the outside or to the lobby area of the hotel. The breakfast was ok, nothing special but a lot of food included in the room price. I'd stay here again but maybe not on a weekend night if I need a good nights sleep.

  • Stayed: October 2011, traveled as a couple
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Thank jjj5278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded November 19, 2011

We appreciate your feedback and thank you for staying with us at the Embassy Suites Tampa Downtown. We look forward to seeing you again in the future.

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Reviewed October 22, 2011

I love the Embassy Suites, especially for their complimentary breakfast and evening happy hours. However, this hotel in Tampa is particularly nice because Tampa, in my opinion, does not have many large hotels near downtown. I choose it every time and have never had a complaint.

  • Stayed: August 2011, traveled on business
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1  Thank KaykayMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded November 19, 2011

Thank you so very much for your loyalty to the Embassy Suites Tampa Downtown. We look forward to your next visit.

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Reviewed October 15, 2011

This is not my first time staying here and I am glad I always come back to this hotel when in Tampa. Front desk folks are extremely friendly and helpful. Rooms are spacious and clean. Location is the max!! The managers cocktail is always a nice way to start the evening just needs a better white wine- both glasses I ordered tasted vinegary I left both. Breakfast is very good with lots of choices. Love this hotel and will keep coming back.

  • Stayed: October 2011, traveled on business
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1  Thank Jeniffer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 19, 2011

Thank you for staying with us at the Embasy Suites Tampa Downtown. We are glad you enjoyed your stay. I have forwarded your feedback to the Food & Beverage Department for follow up. We look forward to your return stay with us.

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Reviewed October 14, 2011

Stayed at hotel for 4 nights on business. The staff was helpful and welcoming and the room was clean. Great breakfast options with made to order omelette and happy hour too. Definitely a good place to stay in downtown Tampa.

  • Stayed: September 2011, traveled on business
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1  Thank booncanlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 19, 2011

We are glad that you enjoyed your stay with us and had an opportunity to enjoy the delightful cooked-to-order breakfast and relax during the evening manager's reception. We look forward to seeing again.

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Reviewed October 13, 2011

Wonderful experience, the room smelled fresh, the linens pristine, the bed extremely comfortable, everything working in a properly manner, friendly staff, the cook to order breakfast is included and is delicious. Just one minor inconvenient, the ice machine in our floor was out of service and I had to go downstairs during the 2 days of our stay to get ice. The room is pricey, but considering that we were four, to feed everyone in a restaurant would have exceed any savings that will have any a less expensive place.

  • Stayed: September 2011, traveled with family
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1  Thank monicainjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTPA, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded October 19, 2011

Thank you for staying with us. We are glad that you enjoyed our complimentary cooked-to order breakfast buffet during your stay. We would like to apologize for the inconveniences you may have experienced with the ice machine while staying with us. Please know that we take our Guests feedback seriously and are working on rectifying this issue. We look forward to seeing you again.

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Additional Information about Embassy Suites by Hilton Tampa - Downtown Convention Center

Address: 513 S Florida Ave, Tampa, FL 33602-5419
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Tampa
#30 Romantic Hotel in Tampa
#36 Business Hotel in Tampa
#43 Family Hotel in Tampa
Price Range: $150 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Downtown Convention Center 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 
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Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites

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