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Reviewed May 19, 2012

I am not even going to go into the fundamentals of hospitality management/ front desk ops. The walls in this hotel are paper thin and the headboards share a wall. When I checked in about 5pm I was hoping to get some work done before dinner, but instead got a play-by-play of the events in the adjoining room...good to know you can get an "escort" delivered in about a half an hour. There were numerous other scantily clad teenagers littering the property, screaming and banging on doors. There were numerous folks in the check out line who were claiming their stay-deposit as they chose not to use a proper name or credit card when they checked in. In addition, the porcelain tub was chipped in so many spots it made me wonder, who travels with a hammer large enough to do this damage? The carpet was filthy and the property is a mess, but the clientele is what really leaves a bad taste in your mouth.

  • Stayed: May 2012, traveled on business
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Thank DieselGirl1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFair, General Manager at Holiday Inn Express Tampa Fairgrounds, responded to this reviewResponded June 12, 2012

I apologize that your stay wasn't as you exprected and appreciate you taking the time to post this comment.

Thank you,
Theresa White
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2012

Sitting in the lobby of the hotel waiting for a taxi as the hotel doesn't have a shuttle to the airport -- only in rare circumstances I'm told. Personnel not in the spirit of service to guests. I'm talking about a genuine smile, not the fake "how is your breakfast" when your mouth is full. And if you do plan to go to this hotel, don't stay more than a few days as eventually the breakfast will turn your stomach just to look at it. Room was nice but already showing its age(?) chips in bath countertop

  • Stayed: May 2012, traveled on business
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Thank realisent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFair, General Manager at Holiday Inn Express Tampa Fairgrounds, responded to this reviewResponded June 12, 2012

Hello Montreal Guest,

I am so sorry to that my staff''s interactions with you were less than professional; it is not normal for any of them to address a guest while they have food in their mouth and I will discuss with them the company policy of not eating unless they are on break at our next team meeting. I will say that I am proud of our complimentary breakfast buffet and we do rotate our hot items to help avoid the "monotony" that you mentioned. If you have any suggestions for other items that we could rotate in, I would love to hear from you; another creative thought always helps. As far as the chips in the countertop go, I'd like to investigaate this and would ask you to contact me at the hotel with information on your room number so I can personally take a look and determine what actions we need to take to correct the problem.

Thanks for your feedback!

Theresa White
General Manager

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Reviewed April 14, 2012

This was the first time we stayed at this hotel and we found the service and accomodations to our liking. The front desk personnel was very friendly and the general manager greeted us in passing. Very good breakfast. Easy access to downtown Tampa via either I-4 or the city streets.

Room Tip: Would advise getting a room on the backside of the building as the front side faces a busy highway and it can got a tad noisy at times with the traffic.
  • Stayed: April 2012, traveled with family
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Thank dbutler385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

This is the second time I have stayed her in as many months. The hotel is well kept, friendly employees and the General Manager is there to greet you early in the morning at Breakfast. Clean rooms, good amenities.

Room Tip: If you want a nice view, ask to face the Fairgrounds, otherwise you have industrial views.
  • Stayed: April 2012, traveled on business
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Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFair, General Manager at Holiday Inn Express Tampa Fairgrounds, responded to this reviewResponded May 2, 2012

Thank you for being one of our repeat guests. We certainly work on keeping in touch with people who stay with us and our breakfast time is a great opportunity to do that. I'm glad you noticed!

Theresa White
General Manager

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Reviewed March 24, 2012

Spring training baseball and poker...what more could you ask for?

Room Tip: Hotel is off the expressway, so road noise is minimal.
  • Stayed: March 2012, traveled with friends
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Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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