Despite the problems other people had I found the staff to be polite and friendly. The Wi-Fi worked fine for me and the hotel was nice looking inside and out. I will say though that the second floor, which we stayed on, smelled like mold. The source? The laundry room. I didn't check to see if each floor had a laundry room or not but this one stunk. I first noticed it when we walked into our hotel room. Later on during our stay I tracked the source. But for one night I'll put up with just about anything.
The hotel is about a five-ten minute drive from Ybor City and down town Tampa. It is easily accessible from the highway as well.
Breakfast in the morning was the standard HIE fare.
I didn't catch her name but the early morning desk clerk (about 0500) was very helpful. I woke up feeling very ill after eating at a nearby restaurant (Ker's Winghouse) and she pointed me to the antacids they had on site since the gas station wasn't open. Big thanks to her!
P.S. - If you're down there to visit the Casino or plan on going there the hotel offers a free shuttle.More