This was not our first time at a Maggiano's restaurant so we know how good they are. The food was very good. The service not so much. We had a reservation and they took us as soon as we got there. Our server come by after a few minutes. He started with drinks and all seemed well. Took a while to get 2 waters and one wine, one mixed drink. Gone again for 10 minutes or so. The section had 4 servers and only 3 tables when we got there. Later a large party did come in. After all four of us order and some time goes by we call the server over and ask if we could get some bread. More time goes by and then we get bread. No butter, no oil, just bread. We are all ready for more drinks, nothing. Now the food comes and we ask the person bringing the entree for more to drink, still no sign of our person. The food was OUTSTANDING. All of us got something different and totally enjoyed it. After we were all done and our plates cleared(by someone else), guess who shows up? With the bill! No would you like coffee, dessert or anything else. Unreal. Can you say poor tip. Great meal, yes we will eat at Maggiano's again, just not if we get that server.