Wifey and I made a reservation for a good ol' Italian Christmas Eve....it went South from there. It took nearly 5 minutes for us (and the couple in front of us) to be greeted. Mr. Donatello (I guess) gave the old school euro charm to the wife with a couple of cheek kisses and sent us to the bar. About 45 minutes later and after multiple parties were sat in front of us, I complained and we were met with "I'm sorry...I'm a little confused....we're overbooked." SERIOUSLY??? We sat and ordered a bottled water...they were out. I explained my displeasure and MIRACULOUSLY 2 bottles of water (opened) arrived. We had our drink, looked at available restaurants, and headed home for late night eggs benedict. Entertaining in hindsight, but what an absolute mess. A nearby table of regulars called it a "train wreck of an evening." That's an understatement- especially on a holiday.
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