We chose this company based on user reviews and were very happy we did. Compared to two tours we have been on in other cities, this was by far the best, especially for first-timers. The owner is very personable, a great instructor, and loves sharing information about Ybor City and Tampa. He also took photos of our group in front of many points of interest to email to us as well as short "action" videos of us riding the Segways. And the Segways are the newest models in immaculate condition. Try it...Segway tours are a wonderful way to tour a new city, and you'll have a great time on this one!