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“One of the BEST experiences I have ever had” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
Ranked #1 of 162 Hotels in Tampa
Certificate of Excellence
Saint Petersburg, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“One of the BEST experiences I have ever had”
5 of 5 bubbles Reviewed November 22, 2011

The customer service at this hotel was some of the best I have ever experienced anywhere, right from the moment we walked in the door to check in. We had made reservations at this hotel for a friend's wedding over the phone, which was very easy and pleasant. They let us upgrade our room once we got there and offered us complimentary beer on check-in. I was in heaven! I would highly recommend this hotel for any type of stay, whether you are looking for a block of rooms or just one. All of the staff that we had contact with were wonderful, friendly, and beyond helpful. They even gave me an iPhone charger when I forgot mine. They really brought customer service to a whole new level. They have earned 6 stars in my book, and I will definitely be back!

Room Tip: The presidential sweet was worth every penny! Complimentary beer/water provided on check in.
See more room tips
  • Stayed November 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shauna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 reviews from our community

Traveler rating
    479
    120
    25
    4
    3
See reviews for
264
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NY
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 17, 2011

Stayed here for one night on business. Hotel was very clean, including the bathrooms, which I am super picky about. All the staff very friendly, in genuine way. Free breakfast was better than most. Would highly recommend.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank P2Pro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 10, 2011

The check in staff was nice, the room was nice & luckily while I was there all the people in near by rooms weren't loud. The beds were nice, the towels were clean. If the kind of person who wants to work out, they have a gym, and offer hot breakfast. They also offer a heated pool. I'd recommend this hotel to anyone who isn't looking for a cheap stay, and want something cleaner, nicer and a better place to stay than a cheap motel.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gwynndela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garner, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 8, 2011

Just finished my complimentary refreshment.-it's ice-cream night for guests here!

Those things are just nice extras really, but every aspect of this hotel gets it right.
I can see vacuum marks on the carpet. Everything feels VERY clean, and actually is clean. Hotel parking lot and common areas feel safe.

THIS is what I hope for every time I stay at a hotel on business.

Most importantly, there is no evidence whatsoever of bedbugs.
( I comment on this for every hotel review- it's the first thing I look for)

Room Tip: Priority Guest Member- you don't need a bunch of points to be treated extra nice though!
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stfnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 27, 2011

This hotel does the simple things very well. Good customer service, well kept clean rooms, good breakfasts, ample on-site car parking, and is excellent value for money. We had a 2 queen room that wasn't anything fancy, but was well sized and accommodated our family of 4 in comfort at a very reasonable rate of $252 for two nights including breakfast. Would be my hotel of choice when next in Tampa.

Stayed July 2011, traveled with family
Helpful?
3 Thank Aussietez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 20, 2011

I am traveling with a group of 12 associates and we collectively agreed that we would take a moment out of our meeting today to send a thank you to Ritchie and Judy for excellent customer service. We stayed at the hotel on 10/18 and 10/19 and received GREAT service. When we arrived, they offered us refreshments, when we came back to the hotel after our long day of meetings, they were smiling and greeted us like old friends. Before dinner we decided to have a couple of drinks by the pool. Ritchie brought us a bucket of ice, a bottle of wine and a fruit and cheese tray. We all agreed that we had never received such fine service and attention to detail. Thanks so much for a pleasant stay!

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Grove Village, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 18, 2011

.
The room was great the staff were very nice and the pool clean.
location was close to everything. everyone was very helpful
and that was nice. I enjoy the stay.

  • Stayed March 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

Property: Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
Address: 8310 Galbraith Rd, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647-1721
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tampa
#4 Romantic Hotel in Tampa
#5 Best Value Hotel in Tampa
#16 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs
Holiday Inn Express Tampa
Holiday Inn Tampa

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