The first time we went we had good service and burgers cooked the way we wanted: rare.
This last time the service was practically non-existenant (went at 5:00 p.m. Sunday) moderately crowded. Our burgers came out well and medium well. We were going to return them but couldn't get any wait staff attention for such a long time so we ate them. The fries sweet potato and regular were ok but extremely salty. Did not try the shakes. Overpriced for below-average service and food. The music was way too loud also.