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“lot of problems”

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Hampton Inn Tampa-Veterans Expwy (Airport North)
Ranked #45 of 163 Hotels in Tampa
Reviewed February 1, 2013

Ice machine on floor didn't work, outside door lock broken and could not use key, looked like computer in lobby was fine and just needed a password but during the renovation was told it wasn't connected (?). Could not call the hotel (repeatedly rang and no one answered), if was not prepaid with no refund would have cancelled it before going. Requested a non-smoking and non-pet room (allergies), and had to go through corporate to get the message through to the hotel, which didn't have it anyway and had to show them the corporate email telling them it was reserved as such. I can say breakfast was good, but only second Hampton I have stayed at as a HHonors member that I would not give a decent rating to.

  • Stayed: January 2013, traveled as a couple
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Thank RGY59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
syechan, Manager at Hampton Inn Tampa-Veterans Expwy (Airport North), responded to this reviewResponded March 1, 2013

Thank you for your review. I always enjoy hearing from our guests-including areas of improvement. I am very sorry to hear that your stay was less than top notch and we're addressing your concerns with our staff. I have also spoken to our front office team about the misunderstanding regarding your room reservation so we can avoid missteps such as this in the future. The next time you have the chance to travel back to the area, I do hope that you will consider being our guest again so we can show you our improvements first-hand.

Kind regards,
Lisa Browning
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 - 534 of 577 reviews

Reviewed January 31, 2013

It was a great stay. We arrived in the morning, the front clerk was able to check us in as a complimentary service, so we didnt have to wait around. The room was super clean. Breakfast was good and healthy. I will stay there the next time I go to Tampa

  • Stayed: January 2013, traveled with family
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Thank Maricusa99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

The hotel seemed clean and the staff was very friendly! Even though the water in the pool was freezing it was clean and the pool area was clean. Our bed was comfortable. The pillows seemed a little cheap but the room and bedding was clean. We didn't have any problems with noise. The breakfast was very nice. And seemed to have a lot to offer for a hotel breakfast. Even had a togo sack breakfast if you were in a hurry. I would defiantly stay here again.

  • Stayed: January 2013, traveled with family
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Thank skoster05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

I stayed at this hotel for 1 night on a recent trip to Tampa – what a wonderful experience! I’ve always had great stays at Hampton Inn and this one was no different. My room was spacious, clean and super comfortable. The bathroom was really nice too, with a huge shower w/ great water pressure. Free breakfast in the morning as well as free parking *and* free internet, what more can you ask for? Lots of breakfast options to choose from too, which is always a plus. Thank you Hampton Inn for always providing such great service!

  • Stayed: January 2013, traveled solo
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Thank depechegirl02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

Was a little worried when we checked n and found the whole lobby area a construction site . They have completely gutted the lobby and look to be remodeling with the new Hampton Inn look and feel . They set up a temporal breakfast room and the food was actually pretty good . The rooms were a little dated but clean fresh and I would say well insulated from other rom noise . We chose this place because of the closeness to Busch Gardens , it's about 15 mins drive from the hotel . Note there is really oohing near to walk to to eat ( or a bar to drink) you will need to drive. Have to say the heat / ac units in the room were one of the quietest I have stayed in

Room Tip: Rom away from elevators or the noisy ice machines
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  • Stayed: December 2012, traveled as a couple
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Thank bvlynch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

We just came back from a soccer weekend there....the experience at the hotel was great. But I particularly want to thank a very special man for going the extra mile for me. His name is David Martinez. I had left the hotel around 6am to get coffee and gas; on way back to hotel a man on the street started to approach my car while I was at a stop light. Luckily I pulled away before he got to my car, but Mr. Martinez was behind me in the hotel van watching this happen. When I pulled into the parking lot, Mr. Martinez was waiting for me to walk in; making sure I was safe. What a gentleman! I was very touched by his concern and care.

  • Stayed: October 2012, traveled with friends
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2  Thank KCJenn80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

It's great that they allow pets and that the hotel is so clean. Free paper, free breakfast, free wifi...what's not to love? The staff was pleasant, they let me have a late check out and they have free coffee all day...and it's GOOD coffee! !

  • Stayed: July 2012
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1  Thank piddly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Tampa-Veterans Expwy (Airport North)

Address: 5628 W Waters Ave, Tampa, FL 33634-1213
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Tampa
#19 Business Hotel in Tampa
#26 Romantic Hotel in Tampa
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Tampa-Veterans Expwy (Airport North) 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, HotelsforEveryone, Hotwire, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Hampton Inn Tampa-Veterans Expwy (Airport North) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Tampa-Veterans Expressway/Waters Avenue Hotel Tampa
Tampa Hampton Inn

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