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“Nice Marriott”

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Tampa Marriott Waterside Hotel & Marina
Ranked #18 of 164 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 2, 2014

We stayed here for a wedding in early November and had a nice weekend. The bellmen were very helpful as a few girls and I were constantly coming and going for different appointments. My husband and I enjoyed the hotel's brunch with a large group of friends. There were lots of options including an omelette station, make your own waffle area, fruit, bread, etc. - everything was very fresh. Our room was nice - nothing spectacular, but what you would expect from a Marriott. The pool area was very large and if we were there for longer we definitely would have taken advantage. It seems like a great hotel for a family. The views of the harbor were lovely - we were high enough up that we were able to see the skyline and harbor.

  • Stayed: November 2013, traveled as a couple
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Thank CaitlinSmith54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for your recent posting we were pleased to see that you and your husband enjoyed the weekend.

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2,090 - 2,096 of 2,920 reviews

Reviewed January 2, 2014

The overall stay was wonderful and the hotel is beautiful. However the staff leaves a lot to be desired. At checkin we changed our form of payment because our nephew booked the hotel for us and we didn't want his card to be charged. At checkout we realized that the front desk representative hadn't changed the card so we presented our Credit Card again and was told that our card was declined (even though we have a substantial limit on the card). After asking the representative to try again we were told the same thing. We then offered our debit card and completed the transaction. We were not asked about our stay and no conversation was held during the interaction. The representative did make it her business to tell the lady behind us that she would be with her in one second but did not offer us the same courtesy while we were waiting in line (even though we waited much longer than she did). I got back home and three days later I am still waiting for the charge to go through on my debit card and had an AHA moment. I called my nephew and wouldn't you know, She charged his credit card for the stay. I am very dissapointed with the service I received from the front desk staff.

  • Stayed: December 2013, traveled as a couple
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Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for recent posting. I would like to apologize on behalf of everyone here at the hotel for what you experienced and reassure you that I have personally shared this feedback with my Front Desk Leadership Team. Should you require further assistance please feel free to contact me at bill.heitzig@marriott.com.

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Reviewed January 2, 2014

This is a great hotel, well located to downtown, Hyde Park, Davis Island, Ybor, etc. I have stayed here about 40 nights over between late Oct 2013 and Dec 33, 2013 and plan to be back every weekend in Jan 2014 for personal family emergency reasons and the staff is always super friendly, helpful, understanding, compassionate, etc. The front desk team is terrific, valet is on the ball, and especially the concierge lounge staff (Carl Fuller in the am and Joyce in the pm) are simply wonderful.

  • Stayed: December 2013, traveled with family
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Thank Ernest_S355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for positive comments. Carl is always pleased to see his name mentioned.

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Reviewed January 1, 2014

We stayed at the Marriott Hotel over the Christmas holidays for a total of five days.
The lobby had been decorated for the season and was stunning. Breakfast could be enjoyed
either indoors or on the outside veranda.
The service throughout was excellent. The hotel features two excellent dining rooms, a sports
bar, small shopping area adjacent to a Starbuck coffee counter with an array of snacks.
A main bar in the lobby area was great in meeting up with friends and family.
We certainly recommend this hotel and we would not stay anywhere else while in Tampa

Room Tip: Higher floor with balcony and overlooking Harbor Island and the Marina below
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  • Stayed: December 2013, traveled as a couple
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Thank Ederberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for recent posting on TripAdvisor and for commenting on how excellent the service was. We look forward to one day seeing you again.

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Reviewed January 1, 2014 via mobile

Stayed five nights with two young kids. Exactly what you'd expect from Marriott (even gave our kids presents on X-Mas. Had a balcony room on a high floor with a great view of the port. Walked to the Aquarium, Channelside Restaurants & Glazer Children's Museum (Forum and Trolley Car to Ybor City are right outside). Nice buffet in morning and great friendly staff all around.

My tip would be to save $ and don't rent a car. Take the $25 cab ride to and from the airport and just rent the car at Hertz the day you go to Busch Gardens.

Stayed: December 2013, traveled with family
Thank Stu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for your positive comments, we were pleased that you and your family had a great Christmas.

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Reviewed January 1, 2014

My family of 5 stayed at this Marriott location the night before our Caribbean cruise. The rate was excellent ($135 per night) considering the property is quite swank. The rooms are large and very clean with beautiful water views. The staff was very helpful in providing directions to a walkable neighborhood Walgreen's. We dined in the hotel's Waterside Grill, using our $25 per room food and beverage credits. The food was quite good but if you'd like to explore other options there are many located along the city's Riverwalk. Getting to the cruise terminal was a breeze; the hotel doorman flagged a cab for the 5-minute ride. Because it fell within the taxi company's designation as a "short ride", the fare was discretionary.

  • Stayed: December 2013, traveled with family
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Thank Cathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for your recent posting. We were pleased to see that you and your family enjoyed your pre-cruise stay.

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Reviewed January 1, 2014

I had a wonderful experience at the Concierge Lounge during my vacation stay with my family. Carl Fuller, Jr. made our stay pleasant. He is professional and very hard working. We enjoyed our stay.
Abdullah

  • Stayed: December 2013, traveled with family
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Thank abd n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel & Marina, responded to this reviewResponded January 7, 2014

Thank you for your positive comments regarding the Concierge Lounge and Carl.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tampa Marriott Waterside Hotel & Marina

Address: 700 S Florida Ave, Tampa, FL 33602-5404
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Tampa
#10 Romantic Hotel in Tampa
#13 Family Hotel in Tampa
#15 Green Hotel in Tampa
Price Range: $243 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tampa Marriott Waterside Hotel & Marina 3.5*
Number of rooms: 717
Official Description (provided by the hotel):
A striking silhouette along the Channel Riverwalk, Tampa Marriott Waterside Hotel & Marina in Ybor City overlooks Tampa Bay in the heart of Downtown. Our hotel in Tampa, Florida is located adjacent to the Tampa Convention Center. This world-class hotel's 50,000 square feet of newly renovated meeting space, full-service spa, and several delicious restaurants such as Café Waterside and Champions, make it the perfect destination for work and play. Part of the Channelside District, Tampa Marriott Waterside Hotel & Marina is among the most luxurious of hotels in Tampa, Florida, with newly renovated rooms and suites offering private bay or city view balconies. After a busy day, unwind in one of our lounges or enjoy culinary excellence at Il Terrazzo. For ultimate relaxation, try our spa, jacuzzi, or rooftop pool! Boaters can dock and stay using the 32-slip, full-service Marina at the exclusive Tampa Marriott Waterside Hotel & Marina. ... more   less 
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Also Known As:
Marriott Tampa
Tampa Marriott

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