First of all I want to say that I have stayed at this hotel many, many times and have not had issues, however I stayed there last week and it was horrible. I understand that the hotel was full because of the Bon Jovi concert however if they don't have the staff available to take care of a full house then they shouldn't take the reservations. First off they had the bar closed in the restaurant..actually took away all of the chairs so you couldn't even have a drink there. If you wanted to get any service it was nearly impossible. I called numerous times from the phone in the room and counted 100 rings and was calling their other number at the same time and they were both ringing and no answer. No exageration. When we called valet the next day to get our car again the phone rang and rang and then when I called back it was a recording and then when I finally got hold of someone I was told that they were not taking calls for valet that you had to go downstairs because they were busy. Unbelievable! When we got downstairs there were at least 30 people waiting for their cars and they were not happy. I don't blame them one bit. It was horrible. So if you go to this hotel make sure there is not a function going on because they can not handle it and will not afford you the same level of customer service. We are also gold members.
- Official Description (provided by the hotel):
- A striking silhouette along the Channel Riverwalk, Tampa Marriott Waterside Hotel & Marina in Ybor City overlooks Tampa Bay in the heart of Downtown. Our hotel in Tampa, Florida is located adjacent to the Tampa Convention Center. This world-class hotel's 50,000 square feet of newly renovated meeting space, full-service spa, and several delicious restaurants such as Café Waterside and Champions, make it the perfect destination for work and play. Part of the Channelside District, Tampa Marriott Waterside Hotel & Marina is among the most luxurious of hotels in Tampa, Florida, with newly renovated rooms and suites offering private bay or city view balconies. After a busy day, unwind in one of our lounges or enjoy culinary excellence at Il Terrazzo. For ultimate relaxation, try our spa, jacuzzi, or rooftop pool! Boaters can dock and stay using the 32-slip, full-service Marina at the exclusive Tampa Marriott Waterside Hotel & Marina. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelsforEveryone, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Tampa Marriott Waterside Hotel & Marina reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Tampa
- Tampa Marriott