This hotel was pretty poor, even for a Residence Inn. I wouldn't suggest staying here. The room was pretty clean but the service wasn't very good. The first 4 keys I was printed didn't work. The cleaning staff didn't replace the shampoo. At the end of the stay the receipt I received was a basically a blank piece of paper with some smeared ink. You couldn't read one word or number on it and the front deck told me their printer was acting up. This is a BASIC function of a hotel. Also, the location was a little sketchy. There was a 'free' shuttle but also a shady guy in the lobby trying to pitch his shuttle (for a fee) telling the guests the regular shuttle wouldn't be back for 45 minutes. We waited 5 minutes and the regular shuttle arrived.
The most annoying thing was the staff's inability to understand my reservation (which was made through marriott, not a third party). I booked two rooms, one for two nights and one for three nights. After checking out of the first room the hotel called me while I was at the Bucs game asking why I hadn't vacated the other room. It was very difficult to straighten this out in the middle of a loud football game, nor did I want to be distracted from the game to handle this. I had to rush back to the hotel after the game to explain to them we had the second room reserved an additional night which they should have seen in the system. I won't be staying here again. I am a platinum marriott rewards member and I am overall very pleased with 90% of the marriotts I stay in. I also stayed at the regular Marriott Waterside hotel in Tampa a few blocks away and that was very nice. Stay there if you are looking for a marriott and can afford to spend a little more.
- Official Description (provided by the hotel):
- Residence Inn is Marriott's leading extended stay brand. We are equipped to give you the room to enjoy yourself on longer stays. Whether you are staying for one night or 6 months, our spacious suites with kitchens will certainly give you comforts that most hotels can't. We provide complimentary amenities that include a full hot buffet breakfast, light meal with all you can drink beer and wine Monday - Wednesday evenings and internet throughout the hotel! Our wonderful staff is here to do everything they can to ensure that your stay is flawless and comfortable. We look forward to serving you! ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Tampa Downtown Hotel Tampa
- Tampa Residence Inn