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“Outstanding Service, Average Residence Inn Facility” 4 of 5 stars
Review of Residence Inn Tampa Downtown

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Residence Inn Tampa Downtown
3.0 of 5 Hotel   |   101 East Tyler Street, Tampa, FL 33602   |  
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Ranked #70 of 161 Hotels in Tampa
Ft Walton Beach FL
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Outstanding Service, Average Residence Inn Facility”
4 of 5 stars Reviewed November 1, 2013

The RI Tampa Downtown is conveniently located off of I-275 and near numerous downtown Tampa attractions. Facility wise, it was what I about expect from a Residence Inn (i.e., better than most other chains). What stood out was the service: the uniform attitude was "what can I do to make your stay more pleasant and productive?" The food at the evening reception and morning breakfast was average. Parking was convenient, and the shuttle service courteous. Note: I walked back to the hotel after an evening event at the Tampa Bay Times Forum (just over a mile away), and I found myself looking back over my shoulder repeatedly. Next time, I'll call the hotel shuttle or take a taxi.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank REEF_Surfer_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, November 4, 2013
Thank you so much for taking your time to give the hotel a wonderful review! I will most definetly pass the praises you have given to the entire staff. We hope to see you again when you visit Tampa!
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Gainesville Fl
2 reviews
5 of 5 stars Reviewed October 19, 2013

My two week stay at The Residence Inn Tampa was wonderful! The property is spotless, the beds are comfortable, and the staff is awesome. This hotel really sets the standard for premier guest service. The coffee is really good as well!

Room Tip: Talk to Surgio...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, October 21, 2013
WOW!! thank you for your wonderful review we are so happy we were able to exceed your expectations. We look forward to serving you again when you are in the Tampa area. Once again thank you for being a loyal to marriott, and we cant wait to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newberry, Florida
Level Contributor
10 reviews
9 hotel reviews
4 of 5 stars Reviewed October 6, 2013

This hotel has a very friendly and accommodating staff. The large rooms are very clean and well kept. The breakfast is superb, with a wide selection of items. I wish parking was free. I would recommend you choosing this hotel.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gatorbait69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, October 17, 2013
Thank you for kind words about our lovely staf we are so happy you were able to stay with us while you were visiting Tampa. It is also a pleasure to hear you enjoyed your breakfast experience! Thank you again for your kind words and we look forward to serving you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 stars Reviewed October 3, 2013

Whether you are planning for an extended business trip or just getting away for a short vacation, look no further than the Residence Inn downtown Tampa. The staff is wonderful and they consistently strive to exceed your expectations. I have been here for over two weeks and they truly live up to their slogan, "It's not a room, it's a residence." They have incorporated a staff of dynamic and friendly professionals who really make you feel at home. I have traveled extensively domestically and internationally and Shab is hands-down the best Sales Manager at any hotel I've stayed at. She always goes above and beyond to ensure my stay at the hotel is a great experience. Sergio is very friendly and can be seen interacting with all the guests to make them feel comfortable. Cee Cee is also very nice and will provide you a plethora of options of things to do locally and she will even drive you there in the hotel's shuttle service, Deidra is also vey friendly and helpful and can also be seen interacting with guests to ensure their needs are being met.

If you are coming to Tampa, I'd highly recommend staying at the downtown Residence Inn so you can also be amazed with the exceptional hospitalty and outstanding customer service.

Wesley C

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wesley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, October 4, 2013
Wow! thank you for the awesome feedback and we are so glad you enjoyed your stay with us. It never gets old hearing how our whole entire team has exceeded your expectation! Thank you once again and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Port Richey, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed here due to close walking distance to Straz Center. The room was just perfect for our short
Stay. Bed and pillows comfortable and queen studio gave us just a little more conveniences than a small hotel room, even though we did not use the small kitchen area this time. Would stay here again.

Room Tip: Higher up better views and less street noise. We had the 6th floor facing the street and downtown vi...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Pgordon54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, October 3, 2013
Thank you so much for staying with us while visiting the Straz center! We are so glad you enjoyed the room and look forward to your next stay with us so that you can use the kitchen!! We love to read your positive feedback and I will share this info with the whole staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northford, Connecticut
1 review
5 of 5 stars Reviewed September 20, 2013

We stayed the Residence Inn in dwontown Tampa for a week in August. My wife and I could not believe the friendliness and hospitality of the staff there, which was led by the Sales Manager, Shab Sachedina. Shab was just awesome.From top down all of the staff were excellent in treating us special by making us feel at home during our stay there.

This hotel had free breakfast included each morning for their guests and Monday thru Wednesday they had free Happy Hour, which included food, beer and wine. First time ever that we experienced a perk like that at a hotel.

I highly recommend this hotel!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Director of Sales at Residence Inn Tampa Downtown, responded to this review, September 23, 2013
Dennis,

The pleasure was ours to have your family stay with us during such an important time in your childrens life. We are looking forward to having your wife stay with us again very soon! There is nothing more important that providing exceptional service and making our guests feel at home while staying with our Residence Inn Family. See you soon Dennis!

- Shab
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 18, 2013

My husband and I were were traveling with my daughter and her 2 friends for a birthday weekend to Busch Gardens. This hotel was perfect because they offered 2 room suites at reasonable rates. The floor plan was great, each room had it's own bathroom and they were separated by the full kitchen & living area. The proximity to Busch Gardens was great and the hotel location offered super easy on/off interstate access. The hotel shared a pool/hottub/courtyard area with the Courtyard Marriott which was adjacent. We were also able to take advantage of the adult beverages in the adjacent property that the Residence didnt offer. The breakfast was just ok. It was very crowded and the food wasn't that great. We opted not to eat there the second morning even though it was free. My only real issue with the place was that there only seemed to be one person on staff (the front desk agent) whenever I needed anything. I had to make trips downstairs to get things because they couldn't answer the phone or leave the desk. You would think there would at least be an evening housekeeping staff as back up or something, but nope. The night agent, LaKeisha, was super sweet though. Even though it was aggravating to have to wait in line all the time, it was imossible to be upset with her. She was so warm and welcoming.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Front Office Manager at Residence Inn Tampa Downtown, responded to this review, September 19, 2013
We are are so glad you enjoyed our rooms and look forward to your return in the near future! we do appreciate your feedback about the breakfast and the staffing levels at the front desk. We strive to improve our quality of food each and every day and thank you for providing feedback as this will only make us better. Im very sorry to hear about your inconvienence of having to come to the lobby for request, we will make sure to improve on that part of our operatioin right away! Once again thank you for your time and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Tampa Downtown

Property: Residence Inn Tampa Downtown
Address: 101 East Tyler Street, Tampa, FL 33602
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Tampa Downtown 3*
Number of rooms: 109
Official Description (provided by the hotel):
Residence Inn is Marriott's leading extended stay brand. We are equipped to give you the room to enjoy yourself on longer stays. Whether you are staying for one night or 6 months, our spacious suites with kitchens will certainly give you comforts that most hotels can't. We provide complimentary amenities that include a full hot buffet breakfast, light meal with all you can drink beer and wine Monday - Wednesday evenings and internet throughout the hotel! Our wonderful staff is here to do everything they can to ensure that your stay is flawless and comfortable. We look forward to serving you! ... more   less 
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Also Known As:
Residence Inn Tampa Downtown Hotel Tampa
Tampa Residence Inn

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