We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Good stay for business trip” 4 of 5 stars
Review of Sheraton Suites Tampa Airport Westshore

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Suites Tampa Airport Westshore
Ranked #58 of 162 Hotels in Tampa
Raleigh, North Carolina
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Good stay for business trip”
4 of 5 stars Reviewed April 8, 2013

We stayed here for a 3 day long business trip in February. Nice room (but very low ceilings! Watch out if you are over 6'4" tall...the sprinkler heads will cut you!), nice accommodations, nice front-desk staff. The restaurant in the hotel had gross food for lunch and attitudes from the waitstaff to match. Some of the waitstaff girls were visibly arguing with each other on the floor about how to ring up a customer instead of filling drinks and actually working. Not professional!

The conference rooms were spacious and accommodating, but the hotel tried to charge the seminar $100 for a flip chart when we could get one at Staples for $25. A little over priced with that kind of thing. Hotel is right on the Interstate which is very busy! Our room was on the side of the busy highway, but it was not unbearable to hear the traffic for us since the sliding glass doors drown out most of the noise. If you are a light sleeper or not used to sounds of high-speed traffic and 18 wheelers at all hours of the day and night, you might want to make sure you are on the opposite side of the hotel. Nice view of downtown Tampa from our room though!

The rooms were clean and spacious and the lobby and atrium was very well manicured and nice. The pool area was large and clean as was the fitness center. This hotel is very close to the airport and offers a free shuttle to and from the airport or any local restaurants which is very nice. I would go back to stay, but I would not eat at the lobby lounge for anything other than the buffet breakfast or evening cocktails. Lunch and dinner was NOT good. The breakfast was decent, but nothing to write home about.

Overall an OK business trip stay.

Room Tip: Ask which side of the hotel your room is on to avoid loud traffic. Don't eat at the lounge unles...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank italianmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, April 17, 2013
Dear italianmaid

Thank you for reviewing your recent stay with us. I am glad you enjoyed your visit over all, but please allow me to apologize for the experience you had in our restaurant. Indeed this was unprofessional. Our food and beverage director is addressing your concerns. We appreciate your constructive feedback as we use it to improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

590 reviews from our community

Traveler rating
    176
    216
    116
    52
    30
See reviews for
171
112
34
181
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Winnipeg, MB Canada
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed April 5, 2013

Needed a room for one night post-cruise. Got to the hotel early in the morning after disembarking the ship and was told rooms weren't ready yet. Dealt with Brooke at the front desk. She was very pleasant and promised a room would be ready in a couple hours. Left our luggage with the concierge and found a few things to do for that time period. Came back after lunch and found our room ready as promised. This was our first intro to the excellent service here.

Room was very nice - clean, spacious and modern. There were 2 very comfortable queens, a sofabed, separate sitting room and bedroom, 2 flat screen TVs, free wifi, work station, mini fridge, microwave, bar sink). Bathroom was small but clean. Only had 2 sets of towels (for the 3 of us) and no faceclothes but not a big problem for a one night stay. We found the bathroom to be dimly lit and suggest improving next time renovations are needed. We were missing a TV remote and guest services had a replacement to us in less than 5 minutes. That just enhanced our impression of good service. Also had great service from the shuttle driver to the airport early next morning.

Can't beat the location. It's about a 10 minute drive to the airport, about a 15 minute drive from the cruise terminal and less than a 10 minute walk to the WestShore Plaza (great stores and restaurants).

Definitely recommend this hotel and will stay again on our next visit to Tampa.

Room Tip: perhaps stay away from a room in the back of the hotel that faces I-275
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GregWpgMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, April 17, 2013
Dear GregWpgMB

We are glad you folks enjoyed your stay with us following your cruise. So sorry for the couple of hiccups but I am glad they got corrected. We have had the pleasure of hosting many Canadians this winter as they have taken a break from braving the cold and enjoyed a Caribbean cruise. Hope you make it an annual tradition!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 4, 2013

The hotel staff excellent, there were no bath towels (discovered at an inopportune time) in the room. Front desk called and we had towels in literally 5 minutes. the Front desk helpful with confirming info about Charley's Resturant next door. Rooms clean and comfortable. Breakfast buffet with good variety. Hot food was indeed hot. Location great if you need to get to or from the airport.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kmr858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, April 17, 2013
Dear kmr858

Thank you for the kind words and the five-star rating. So sorry about the bath towels, but I’m glad we got them to you quickly. We hope to welcome you back when travel brings you through Tampa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
352 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 1, 2013

Nice place to stay in Tampa Old but rooms were nice. The big thing is the parking very poor had to go out at 10 p.m. just to put my Veh. into a parking place at the Hotel. The rooms very nice and two TV. made it also nice for the two of us. Mom is 86 and likes her TV shows.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Rock61Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, April 2, 2013
Dear Rock61Rock,

Thanks to you and your mom for staying with us. Yes, sometimes our parking lot fills up but during the day we can use the restaurant parking to our west and in the evening we can use the parking deck to our east. I’m sorry that this was an inconvenience during your stay. I like my TV too and we now have 45 channels to choose from including 17 in HD.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Garden, FL
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 30, 2013

My wife, son (4), daughter (2), and I booked a room here last minute for 2 nights as a change of plans. We chose it for its location (minutes from the Florida Aquarium and Glazer Children Museum), the heated indoor pool, the quality of room, and the casual restaurant/breakfast options.

We had the breakfast buffet twice and dinner at the hotel restaurant (St. James). I enjoyed the BBQ bacon burger, and my wife liked her grouper sandwich. We also ordered room service (buffalo wings) that were brought timely and well presented. Prices for food in all instances were reasonable, although the room service meal was more expensive than the in-room menu presented.

The kids enjoyed the pool, the kid's menu pizza, and the glass elevators, and we enjoyed the separating door between the "bedroom" and "living room", integrated desk/workspace, and refrigerator/microwave in our suite. We were very satisfied with our decision to stay at Sheraton Suites Tampa, and the other TripAdvisor reviews were a significant deciding factor for our choice.

Suggestions for improvement:

We would have liked to have seen some pancakes/waffles on the buffet, but the selection of what was there was still quite good.

We also would have enjoyed a hot tub / jacuzzi at the pool area, although the pool temperature was quite warm itself.

We had to specifically call the front desk to have our room cleaned, & towels changed (this was by late-afternoon, despite being out of our room most of the day) - but it was promptly taken care of once we made the call.

Perhaps a few more options for kids in the hotel - a game area, or some other activity option?

Nothing major, just a few things that came to mind. Thanks for reading.

Room Tip: We asked for (and received) a room facing close to Cypress St. to avoid the I-275 traffic noise.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nathanchase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, April 1, 2013
Dear nathanchase,

Thank you for the great feedback. So glad that you and your family enjoyed your getaway. I am sharing your suggestions with our chef and guest services team as they are good ideas. I too am partial to the grouper sandwich. Ours is awesome! I suggest ordering it blackened. Hope to see you all the next time you need to stretch your legs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncton, Canada
Level Contributor
200 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed March 26, 2013

While visiting Tampa we booked this hotel.
Easy to find right off the main highway and very close to the airport.
The check in was fast even though there were many cruise people checking in and out.
We had two rooms. The living area had a pull out couch, large TV computer area with lots of outlets and a micro wave, bar fridge and sink area with coffee maker.
The bed was very comfy and the bedding real nice. Can't beat a Sheraton sleep! It had one of the smallest bathrooms Ive seen in a hotel-one person at a time area- but it was nicely decorated and stocked but we did have to ask for extra towels and facecloths.
We did eat in the restaurant and found the staff very charming and prices were very responsible. Food was great and the breakfast buffet was plentiful and priced right.
They have a small inside pool attached to the exercise area.
The only negative thing we found was that all the rooms open onto a walkway that over looks the lobby and it got noisy in the morning with people coming and going and in the evening with music from below.
We stayed two nights and would definially book here again.

Room Tip: We had a room facing the highway and it was quite loud with the balcony door open..we usually don...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kitten50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, March 27, 2013
Dear kitten50

We so appreciate your group staying with us. We have learned much this cruise season from our Canadian friends. For instance, Moncton, New Brunswick has long been a railroad center generating the nickname “Hub City” and is near to the famous Bay of Fundy with its 50 feet tides. We can all learn something every day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Massachusetts
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 23, 2013

My wife and I, along with another couple, stayed at this hotel for three days prior to, and a week after out cruise. Any issue that arose was instantly and graciously resolved, and with a smile!! Staff was outstanding and catered to all our requests. Keep it up Sheraton!!!

Room Tip: Try to avoid the rooms on the highway side.
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank oldgeezer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review, March 25, 2013
Dear oldgeezer58

We will! Thank you for the vote of confidence. Again, I’m looking to stow away on one of these cruises. Hope they don’t X-Ray your luggage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tampa hotels
0.2 mi away
DoubleTree by Hilton Hotel Tampa Airport - Westshore
0.4 mi away
Holiday Inn Tampa Westshore
0.6 mi away
Hyatt Place Tampa Airport/Westshore
Show Prices
Show Prices
Show Prices
1.0 mi away
Crowne Plaza Tampa Westshore
0.7 mi away
Residence Inn Tampa Westshore/Airport
1.0 mi away
Hilton Garden Inn Tampa Airport Westshore
Show Prices
Show Prices
Show Prices

Been to Sheraton Suites Tampa Airport Westshore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Tampa Airport Westshore

Property: Sheraton Suites Tampa Airport Westshore
Address: 4400 W Cypress St, Tampa, FL 33607-4007
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 162 Hotels in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Tampa Airport Westshore 3.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Sheraton Suites Tampa Airport Westshore is just a short complimentary shuttle ride from the airport. We are right in the middle of the Westshore business district, off Interstate 275. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Odigeo, Hotwire, Orbitz, Hotels.com, Travelocity, Booking.com and Priceline so you can book your Sheraton Suites Tampa Airport Westshore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Tampa Airport Westshore Hotel Tampa
Sheraton Hotel Tampa Airport
Tampa Sheraton
Sheraton Tampa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing