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Four Points by Sheraton Suites Tampa Airport Westshore
Ranked #55 of 163 Hotels in Tampa
St. John's, Canada
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Disappointed”
Reviewed December 5, 2012

Very disappointed in this hotel. After spending 8 nights at the wonderful Four Points in Punta Gorda this was a major disappointment. The room had a leak above the toilet and the bed lamp had an issue with the socket hanging. In addition the room was very dingy, needed more light. I took this to the front desk twice but after 3 nights it still was not fixed. Didn't find all of the front desf people to be friendly. We found the menu in the restaurant not to be very good. The staff in the restaurant were not overly prompt attending to us.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank WTL61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, December 7, 2012
Dear WTL61

We let you down on several fronts and I apologize to you both. I hope to learn your suite number so we can insure that needed repairs have been made. We will use your comments as training material to make improvements. I appreciate you staying with us and for the helpful feedback.
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710 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
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Fort Myers
Level 6 Contributor
238 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed November 30, 2012

I also got this hotel on hotwire and was very impressed. The two room suite had two nice TV's, the sitting room had a sofa and a large desk with a good desk lamp and a rerigerator. If you are there and need to work, it is a good room. The only negative is that they charge $9.95 a day for internet access, but parking is free.
All rooms encircle a central atruim. One thing they have done is to inclose the sidelight windows along the doors to the rooms.. I really like that because everyone can just walk by your room and now with there being no windows, you don't have to keep adjusting the curtains.

While the bathroom is a bit small, they do have cubbys under the sink to put your stuff so you can keep the top of the sink clear. The hairdryer is in the closet, so if you are looking for it, it is not in the bathroom.

They also have in-room starbucks coffee which is a nice addition. The front desk staff was very cordial. I was lucky to have a room clear at the end of the hall which looked out the side of the building. I-75 is in the back of the building and W. Cypress road in the front. Not sure if you face either of those, if there is a noise level. I was right next to the outside staircase, which enabled me to get down the one flight of stairs to my car in less than a minute. It is quite a hike to the elevators that are in the center of the atrium. It is a quick few minutes drive to the International Mall.

I would stay here again.

Room Tip: Ask for the rooms at the very end of the halls.
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  • Stayed November 2012, traveled on business
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Helpful?
Thank sendmehome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, December 7, 2012
Dear sendmehome

So glad you found the hotel and your suite convenient for your trip to Tampa. For those without a car, our shuttle service provides complimentary transportation to all destinations within three miles of the hotel including International Plaza Mall and Westshore Plaza which combine for well over 300 stores. Hope to see you on your next trip.
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Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 27, 2012

We stayed here one night before a cruise, and were not impressed.

The rooms look worn and need to be refreshed. Bathrooms were small and tired-looking. In general, nothing stood out with the room.

The restaurant food was ok but the service was poor. Our waitress failed on so many levels: didn't know how to spell seltzer, didn't bring us what we requested, and at the end asked if we wanted separate checks (I was with 2 children). Very bizarre.

The local shuttle was great; I needed to purchase some items and the driver took me to a couple of local stores. This was probably the best part of our stay.

Will not stay here again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank oak121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, December 7, 2012
Dear oak121

I am sorry that you did not fully enjoy your stay with us. By private message, I hope to learn your suite number so I can inspect it. I look forward to someday showing you that we can do better as we have a great number of guests rate us highly and find us a convenient pre and post-cruise hotel option. Thank you for your feedback.
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Port Saint Lucie, Florida
Level 6 Contributor
192 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 16, 2012

I am mobility challenged and requested an accessbile room. The hotel is set up around a large glass covered atrium. It is beautiful - however very difficult to navigate. The front desk is at the front of the building. The handicapped suites are in the rear of the building. That makes for a very long walk to and from the lobby. The elevators are on one side of the rear promenade and the accesible rooms are on the other side of the promenade. I am aware that the hotel was retrofitted to meet American with Disabilities Act standards but the accessible suites should have been made in the front of the hotel near to the front elevators. Once inside the suite, it was very nicely laid out, very comfortable and roomy.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jackie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, November 27, 2012
Dear Jackie h

I apologize for the inconvenience you experienced getting around the hotel. We do have accessible suites adjacent to both the north and south pair of elevators. It may have been that the ones nearest the north side (closest to the front desk) were occupied during your time with us. For your future visits, feel free to call the hotel or email myself at drossman@sheratontampaairport.com so we may reserve a suite that best suits your needs. I appreciate your kind remarks on the suite itself and look forward to your next trip to Tampa.
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Toledo,OH
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 13, 2012

I was pleasantly surprised for this to be the property that Hotwire provided. This property is simply stunning and the suites are huge. The 8 floors of suites encircle an enclosed lush tropical courtyard with palm trees and water features that you can view from the glass enclosed elevators or the walkways. The suites themselves have a seating area, an office area, a wet bar with refrigerator and microwave, a very large bedroom with lots of lighting and the most comfortable bed with mattress topper and down comforter/pillows. In the closet was a cotton throw, extra pillow, and silk robe. The ice machine and vending are isolated outside on the balconies where you can't hear them. This property is close to the airport and right next to the freeway but you'd never know it. I only wish we would have had more time to enjoy it more! Will definitely stay here again.

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
Thank steelrgirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, November 27, 2012
Dear steelrgirl2

Holy Toledo, what a nice review! We are proud of our hotel and our team members work hard every day to provide a pleasant experience for our guests in efforts to exceed their expectations. We are grateful for your feedback telling us we succeeded. We hope to welcome you back soon.
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orlando
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 8, 2012

Good location for anything you want to do in tampa. Didn't have much interaction with staff, which is a good thing. I was in town only one night for hollow scream busch gardens. The lobby is so relaxing. I will definitely consider staying here for my next visit to Tampa.

Room Tip: If possible ask for a room on top floor facing downtown. Nice view.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank OrlandoFloridalife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, November 27, 2012
Dear OrlandoFloridalife

Glad you enjoyed your Tampa visit. Busch Gardens does a great job for Halloween. They also have a wonderful holiday event called Christmas Town, a Busch Gardens Celebration. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 7, 2012

Former Embassy Suites; beautiful lobby. Indoor pool. Extra large rooms and somewhat small bath though updated. Microwave and fridge in suite. In a business area so a bit tricky finding area restaurants and somewhat limited. Easy drive to local malls. Right off interstate.

Room Tip: No tips for how to choose a good room.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Midwestraveler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dwrossman, General Manager at Four Points by Sheraton Suites Tampa Airport Westshore, responded to this review, November 12, 2012
Dear Midwestraveler10

We appreciate your business and your visit from the Show Me state. All told, the Westshore district has over 250 restaurants to satisfy every palate and tummy. Our staff is at the ready to assist in making a selection and will provide a complimentary shuttle to and from within a three-mile radius.
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Additional Information about Four Points by Sheraton Suites Tampa Airport Westshore

Property: Four Points by Sheraton Suites Tampa Airport Westshore
Address: 4400 W Cypress St, Tampa, FL 33607-4007
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #55 of 163 Hotels in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Suites Tampa Airport Westshore 3.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Four Points by Sheraton Suites Tampa Airport Westshore is just a short complimentary shuttle ride from the airport. We are right in the middle of the Westshore business district, off Interstate 275. ... more   less 
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Also Known As:
Sheraton Suites Tampa Airport Westshore Hotel Tampa
Sheraton Hotel Tampa Airport
Tampa Sheraton
Sheraton Tampa

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