Overall, we were happy with the hotel. The location was fantastic (just minutes away from Tampa airport) and our stay included breakfast vouchers for each morning (outstanding omelette station on the weekends!). The suite was a great size, with beautiful views overlooking the water, and the beds were mostly comfortable.
I'll begin the issues from inside the room and work out. The main bedroom area isn't a traditional room with a closing door. There are, instead, two large bi-fold doors that close to separate the sleeping area off from the living area. I imagine for most couples this wouldn't be an issue, but traveling with a three-year-old and a two-year-old meant a lot aggravation with keeping curious boys out of our bed (as well as waking us at 5 AM with their giggling and horse-play). The bi-fold doors have slats, so there won't really be privacy between the two areas.
Another issue was with the front desk. The girl that checked us in was more apathetic than rude, but after a long day, it would be nice to be greeted with at least a little cheer. What really irritated me was after checking in I ended up speaking to the same girl who checked us in and I clearly interrupted her while she was checking her phone under the counter. I needed to find the nearest mall. After halfheartedly trying to hide her phone, she simply handed me two pieces of paper with directions to the two nearest malls. Not being familiar with the area, I asked her which was closer and easiest to drive to. With an incredulous look on her face, she simply stated the directions to me exactly as they were printed. Now, this wasn't necessarily an extraordinarily rude interaction, but, again, I was facing what seemed to be attitude from a front-desk employee.
The last issue is with the hotel itself. It feels dated, worn, and tired. The hallways on the upper floors didn't have air conditioning, which meant a long walks down heavy, stale air-filled hallways during the brutally hot month of August, Most of the common areas of the hotel are beat up and old. Noise from the live music at the restaurants across the street will creep into the room at night if you're trying to sleep.
Now, it might seem I have railed on this hotel and didn't find it enjoyable at all. However, I am going to overlook the front desk employee, as everyone else on the staff more than made up for this one girl's attitude. The room was clean and the views outstanding. I also found the government employee rate of $80/night to be a great bargain (again, the rate included not only a suite, but made-to-order breakfast for the 4 of us each morning). Weighing the pros and cons, I'm confident rating this hotel 4/5 stars. I would consider staying here again, but only if I can get the same great rate again.
- Official Description (provided by the hotel):
- The Doubletree Guest Suites Tampa Bay is a full-service, all-suite, waterfront property. All of our oversized suites consist of a bedroom area with separate living room with sofa sleeper - all with spectacular views! As the perfect location for leisure and business travelers, we offer an outdoor heated pool overlooking Old Tampa Bay, On-Site Health Club, Galerie Restaurant & Lounge serving breakfast, lunch, and dinner and close to shopping, dining, and area attractions. ... more less
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- Also Known As:
- Doubletree Suites By Hilton Tampa Bay Hotel Tampa
- Doubletree Hotel Tampa Bay
- Doubletree Tampa
- Doubletree Guest Suite Tampa Bay