I stayed here last year around this time for a month. It was not the greatest experience. Staff was rude. I barely got service and when I complained about that I got the silliest response when told well if you don't take the service we provide then they stop coming. And that was acceptable ! The room was seriously falling apart. Management wasn't much better when I complained when I finally found a manager to speak with during the day. I was always told the manager was...out at another location...which I discovered later was a lie...
But I had to be in this area again and compared to some of the other "VALUE STAYS " this was the lesser of the other evils.
Well these reviews and constant customer complaints must have lit a fire because this place is totally different. Cleaner rooms. Different, friendlier staff, I have a room where the AC actually works. The sheets no longer smell like wet dog. NO DUST, which was a biggie because of allergies and sinus issues. No more bugs. Fully stocked with basic dishes. I have a bigger TVs that isn't circa 1990. Housekeeping now comes every other day or at least twice a week and they are much friendlier. I don't feel guilty for saying yes I need service. I can see they are trying to improve the experience and condition of this hotel. And I feel safe. Even the over night guy has a new attitude lol. He used to be quite sour.
This is a hotel that serves your basic needs quite Well now. And like I said earlier, compared to some I have seen this is what a value stay hotel should be like.
I would come back again if they keep this good work up.
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- Also Known As:
- Homestead Tampa North Airport Hotel Tampa
- Extended Stay America Tampa
- Homestead Hotel Tampa