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“The Friendliest Staff”

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SpringHill Suites Tampa North/I-75 Tampa Palms
Ranked #45 of 164 Hotels in Tampa
Certificate of Excellence
Reviewed March 2, 2014

Everything in this hotel is sparkling clean and attractive. The rooms are lovely--I especially liked the separate toilet and shower areas. What a great idea. The designers have made the most of the space. The hotel offers an excellent complimentary daily breakfast with extras you don't ordinarily see. And, what stood out even more were the front desk and breakfast staff, who were the friendliest I've ever encountered and quickly responsive to every request. The only advice I would give would be to have a larger refrigerator and a mini-sink near the food area for longer-term guests like me. And a Weekend newspaper, even if we need to pay for it.

I heartily recommend this hotel. And if other Springhill Suites hotels are like this, I'll be a frequent guest.

Room Tip: On the side that is away from the highway.
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  • Stayed: February 2014, traveled as a couple
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Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded March 11, 2014

Thank you for your glowing review of our hotel! Our team is so pleased that you enjoyed our location, service, and amenities! We all work very hard to ensure that each guest has a wonderful time with us, and we are so glad to hear we succeeded during your stay.

We look forward to welcoming you back in the near future!

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251 - 257 of 377 reviews

Reviewed February 27, 2014 via mobile

This is the nicest staff you will meet at any hotel. The showers are great (no tub). You may need to wait for hot water. The beds are comfortable. I haven't noticed much noise, and I stayed here the weeks.

Stayed: February 2014, traveled on business
Thank BRIAN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded March 11, 2014

Dear Brian,

It was a joy to get to know you while you stayed in our hotel. We are so pleased that the staff, including myself, exceeded your expectations. We look forwward to welcoming you the next time you are in Tampa. We will make sure that we have a gluten free, low fat dinner waiting for you upon your return. :)

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Reviewed February 23, 2014

Everything was great! I slept comfortably! After being at the quality inn and were unsatisfied we called Springhill and they helped us right away! Housekeeping did a great job cleaning while we were gone and all our stuff was still there. Looking forward in staying there again.

  • Stayed: February 2014
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Thank Gmisanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded March 11, 2014

Thank you for your glowing review of our hotel! Our team is so pleased that you enjoyed our hotel, and our service! We all work very hard to ensure that each guest has a wonderful time with us, and we are so glad to hear we succeeded during your stay.

We look forward to welcoming you back in the near future!

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Reviewed February 16, 2014

Stayed here on the way home from a visit to Key West and considered the room to be a lesser value than some other properties. Rooms are unusual in the "sliding barn door" style for the bathroom areas( 2 as there is a sink and shower in one, and a sink and toilet in the other). Rooms did not seem as clean as some other properties and the lobby/breakfast area was jammed with people there for a hockey tournament. Would not be my first choice of places to stay.

  • Stayed: February 2014, traveled as a couple
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Thank BK1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded March 11, 2014

Thank you very much for your feedback about your experiences here at the Springhill Suites Tampa North. Your comment has allowed me to share the feedback with my housekeeping and maintenance team. We are very saddened when we fail to meet a guests expectations. Please accept our sincere apology for the shortcomings you experienced during your stay. We have taken note and wish to thank you for input. These are of great importance to us and allow us to monitor and improve our service continually.If you would like to discuss this matter in further detail, please contact me directly at 813-558-0300.

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Reviewed February 13, 2014

I have stayed here several times over the past 6 months. The hotel sits back a little ways off the main road but is easy to find and convenient to I-75, shopping and many restaurants. The hotel staff is always courteous and check-in prompt. Since I have stayed here before, I usually request a room in certain areas of the hotel, and those requests have always been met. Breakfast is adequate, with additional options such as waffles on the weekends. The rooms have always been clean with comfortable beds. I enjoy the extra seating area and the convenience of having a refrigerator and microwave. While the two separate bath areas are a benefit, the lighting is less than adequate in both. As for the odor that several reviewers have mentioned, I have noticed a different "smell" in most rooms. Although not terribly offensive, it is noticeable immediately. I have decided that it may be due to either what they use to wash the linens or something in the ventilation. Regardless, it hasn't been a big issue for me. I have always gotten the rooms at a fair price and will continue to stay here as long as that value continues.

Room Tip: Ask for a room opposite the interstate. Some rooms have showers only and some have tub/shower combo...
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  • Stayed: February 2014, traveled with family
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Thank kycoltsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded February 14, 2014

Thank you for your continued patronage. It is guests like you that give us the motivation and the incentive to provide the best service and experience possible. We appreciate the kind words about our team members and the hotel. In regards to the smell in the room, we do apologize. We will definitely look into this more. It is our determination to make each guest 100% satisfied with their stay each time they visit us. Thank you for your review and we can’t wait to see you the next time you are in town.

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Reviewed February 7, 2014

What a disappointing experience. We had stayed here just 1 year prior and had an amazing experience. It's sad to see a hotel take a complete u turn. We arrived and got to our room, I immediately noticed a massive stain on the carpet. Gross. Moved us to another room. Still another stain on the carpet but by that point I was too tired to care. Tried working the thermostat and a terrible smell started to come out.

Never again. There are so many other great hotels in the area. I wish I had listened to the other reviews! This place was so nice in November 2012!!!

The only redeeming quality of this place is the breakfast area. I don't remember the woman's name who was in charge, but she deserves a raise. Wonderful breakfast experience, but I don't stay at a hotel for the breakfast!

  • Stayed: December 2013, traveled on business
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Thank radha1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded February 10, 2014

Thank you for choosing our hotel and taking the time to give us feedback!

We strive for service excellence with all of our guests and your comment has allowed me to share the feedback with my housekeeping and maintenance team and ensure this does not happen for future guests.We rely on our guests to let us know when we have fallen short and I simply ask for the opportunity to speak to you and come to a resolution.Please accept our sincere apology for the shortcomings you experienced during your stay. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.If you would like to discuss this matter in further detail, please contact me directly at 813-558-0300.

Thank you again for your feedback. We sincerely hope you give us the opportunity to welcome you back the next time you visit Tampa.

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Reviewed January 13, 2014

Spent some Christmas vacation time in Tampa and was very pleased with the size of the room and the unique layout. Our family of five needs a large room with two queens and a sleeper sofa. This room with fridge, microwave and separate room for the toilet was great. We also look for free breakfast. The breakfast was average fare but the dinning area was lacking seating. Free wifi was also appreciated. We would return to this hotel on our next trip to Tampa.

  • Stayed: December 2013, traveled with family
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Thank the_dipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth C, Front Office Manager at SpringHill Suites Tampa North/I-75 Tampa Palms, responded to this reviewResponded January 24, 2014

Thank you for sharing your positive comments about your stay with us at the Springhill Suites Tampa North. We appreciate you pointing out the size and functionality of our rooms. We are so happy that your family of five was able to be comfortable in the suite. We hope to have you as our guest again in the future!

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Additional Information about SpringHill Suites Tampa North/I-75 Tampa Palms

Address: 5396 Primrose Lake Cir, Tampa, FL 33647-3589
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Tampa
#22 Romantic Hotel in Tampa
#24 Business Hotel in Tampa
Price Range: $148 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Tampa North/I-75 Tampa Palms 3*
Number of rooms: 120
Official Description (provided by the hotel):
Experience the NEW Springhill Suites Tampa North! Spacious suites, hot breakfast, upgraded amenities and an inspiring design will ensure each stay with us is revitalizing. ... more   less 
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Also Known As:
Springhill Suites By Marriott Tampa North / Tampa Palms Hotel Tampa

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