Our overall experience was good at this hotel. We booked our suite at the last minute due to a family emergency. We checked in and Matt at the front desk was very nice and upgraded us. Our two bedroom suite was quite roomy and well appreciated since we would have other family members joining us during our week long stay. The maintenance man was very nice and even touched up some of the walls in our suite that were badly scuffed throughout. Our suite was very quiet.
We never met the manager, although we requested to speak to him twice. Kendall, the guest services manager, was very kind to us throughout our stay. Housekeeping was also attentive, although due to the nature of our stay, we requested no service, only refreshing of linens.
The reason we are not giving this hotel five stars, is the dreadful food served and the awful presentaion of it. The cleanliness of the dining area is questionable, as is the quality of the food itself. It isn't prepared properly and the manager doesn't seem to oversee this, which seems odd. I read where other guests have said simalar things, but hoped the situation was better than reviewed - but it is not. It's actually worse.
Fortunately, the HiltonGarden Inn across the road has a great full service restaurant, where we ate nearly every day. They offer a wonderful delivery service, too.
- Official Description (provided by the hotel):
- Complete with upscale furnishings, outstanding service and complimentary amenities, the Homewood Suites by Hilton Tampa Airport - Westshore Florida hotel offers 144 beautifully appointed hotel suites and welcomes extended stay business and leisure travelers to thoroughly enjoy its central location conveniently situated in the heart of the sophisticated Westshore Business District.Our Homewood Suites by Hilton® Tampa hotel is only minutes from Tampa International Airport and provides exciting recreational options, tourist attractions, shopping, dining and unique entertainment venues. Additionally, guests of our hotel in Tampal, FL hotel can enjoy our complimentary Suite Start™ hot breakfast daily and a Welcome Home® reception Monday through Thursday evenings, featuring assorted beverages, beer and wine (local laws apply). At the Homewood Suites hotel in Tampa, Florida we're committed to the comfort of our guests. Our spacious rooms and central location have been designed with all our guests needs in mind. So make yourself at home and enjoy our great hotel amenities and our world class Homewood Suites by Hilton hospitality. ... more less
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- Also Known As:
- Homewood Suites Tampa Airport-Westshore Hotel Tampa