We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Excellent hotel, but beware!” 3 of 5 bubbles
Review of Crowne Plaza Tampa Westshore

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Tampa Westshore
Ranked #25 of 163 Hotels in Tampa
Edinburgh, United Kingdom
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Excellent hotel, but beware!”
3 of 5 bubbles Reviewed April 1, 2013

We stayed here over the Easter holidays and the hotel is excellent, with spacious, clean modern rooms and facilities not to mention the efficient and very friendly staff along with the more than ample parking.

The one thing that knocks it down from a 5 star experience to a 3 star is the fact that the soundproofing in the rooms are shocking.

I can normally sleep through anything but you can hear every little thing that goes on in the rooms either side of you and everything that goes on the the hallways. This resulted in the worst three nights of sleep I have had staying in a hotel. Which is a real shame as everything else was wonderful.

If they can soundproof the rooms then I'd have no hesitation in giving this hotel the 5 stars it deserves, until then it's a case of great hotel for a visit but just don't stay for the night.

Room Tip: Bring earplugs, avoid rooms close to elevators, stairs and ice machines.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Simon633069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Dear Guest,

On behalf of our entire staff we would like to sincerely apologize for the inconveniences you endured throughout your stay. Your experience has been shared with the Executive Committee as an effort to improve the services we provide. Thank you for your patience and understanding and we hope you do try us again soon.

Sincerely,
Crowne Plaza Tampa Westshore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

777 reviews from our community

Traveler rating
    351
    260
    99
    48
    19
See reviews for
134
185
69
288
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed March 31, 2013

The hotel is not a four star hotel. A three at best. Very dimly lit room and hallways. Very hard to read or see. Shuttle service was excellent to and from airport. Always on time.
The lounge area was also dark. We ordered food and it was quite expensive. Maybe this is how it is close to the airport. Room was clean but needed some bathroom renovations

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1037wolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Thank you for taking the time to review your experience with us as your feedback means a great deal to our team and future hotel guests. We are so glad you were able to utilize our shuttle services to and from the airport. Your comments about the restaurant are extremely helpful as we are always looking for ways to improve our services. We hope you do give us another chance in the future to show you how great our hotel and Mojito can be.

Best Regards,
Crowne Plaza Tampa Westshore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed March 24, 2013 via mobile

Stayed her for a 4 day business trip. Many nice features to this hotel including clean and modern facilities, Starbucks coffee made in the lobby and a nice bar/restaurant on site but I was disappointed with the room. Despite running the A/C almost constantly the air in the room was stale and muggy, really wished that I could have opened a window or had a better air circulation system. The rooms are not quiet. Not only can you hear noises from the other nearby rooms and hallway but also from the highway all throughout the night and I was on the 10th floor! The breakfast was incorporated in my rate but I only ate it one day as the small dinning area was always crowded and my morning timeline did not include time for a sit down buffet breakfast. Would be great if they offered more healthy and "to-go" options such as boiled eggs and fresh fruit. Also agree with previous reviewers, it would be nice if they added a laundry room with some washers and dryers.

Stayed March 2013, traveled on business
Helpful?
Thank Live2Experience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 26, 2013
Dear Guest,

On behalf of our entire staff we would like to sincerely apologize for the inconveniences you experienced throughout your stay with us. Please be assured these issues and suggestions will be addressed with the department directors. We are thrilled you were able to enjoy our Mojito Restaurant, Starbucks and the superior service level we provide for our guests. We appreciate your feedback as this is our best resource for improving our hotel accomodations. The next time you find yourself in Tampa, please give us chance to show you how great our hotel is.

Sincerely,
Amanda Keyes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 22, 2013 via mobile

My wife and I spent two relaxing days at this hotel this month. It is everything a hotel should be: Clean, comfortable, accommodating, reasonably priced, peaceful. The staff was pleasant and helpful -- especially Latasha, a front desk staff member who helped us with a reservation matter. We look forward to returning in the future

Stayed March 2013, traveled as a couple
Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 25, 2013
Dear William,

Thank you for taking the time to review your relaxing stay with us. We are thrilled our staff and accommodations added to your enjoyable getaway. It is a tremendous accomplishment to our staff when they are specifically mentioned and will ensure they continue providing the outstanding service for others that you experienced. We look forward to your return next time your in the Tampa area!

Best Regards,
Amanda Keyes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colts Neck, New Jersey
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 22, 2013

I booked a four star hotel. After a long day of traveling, we arrived at the hotel in the late evening. Nothing was open to have a bite to eat in the hotel. The front desk could not recommend a place nearby. Thank goodness for Yelp! When we arrived at our room we were appalled! Cinder block walls! View of the roof! Two double beds .......not the queens that were advertised.... Mini bathroom... Yikes!!! This was not a four star hotel!! It was not even close!

Room Tip: Choose another hotel! There are many nearby!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank popcorncjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 25, 2013
Dear Guest,

Thank you for taking a moment to review your recent stay with us. Please allow me to apologize for the inconveniences that you experienced during your night with us. Despite your disappointment with the room type and view, we hope that the world- class service you experienced was able to shine through. We appreciate your feedback as this is the best resource for improving our hotel. We hope you give us a chance in the future to show you how great our hotel is.

Best Regards,
Amanda Keyes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Maria, California
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 21, 2013 via mobile

Good place to stay In a secluded location just south of the airport and near great restaurants like Seasons 22 and near the mall. Breakfast buffet is usually included and is hot standard American. However one drawback ~ no washer and dryer on site.

Very friendly staff.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank J-J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 25, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us. We welcome feedback as we are always interesting in hearing how we can improve the experience for our guests. We are so glad you were able to interact with our friendly staff; we strive to provide exceptional customer service to all our guests. We look forward to seeing you on your next visit to Tampa!

Warm Regards,
Amanda Keyes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston Ontario
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed March 20, 2013

The shuttle was fast from the airport and checkin was fast and easy. Our room was at the end, so probably a bit smaller. We had a king bed that was comfy. The bathroom had a shower where the bathub used to be. Water pressure was OK but not great. The hotel provided a shuttle for a 3 mile radius and it was great, allowed for a selection of restaurants not within walking distance of the hotel! Breakfast buffet was plentiful, slightly different selection for the 2 mornings. Staff was friendly. Within walking disance to a good mall! Hotel provided a shutte to the cruise port at 10$ per person. I would definately stay here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tampa hotels
0.6 mi away
Holiday Inn Tampa Westshore
0.5 mi away
The Westshore Grand, A Tribute Portfolio Hotel, Tampa
0.8 mi away
Hilton Garden Inn Tampa Airport Westshore
Show Prices
Show Prices
Show Prices
0.6 mi away
Embassy Suites by Hilton Tampa - Airport/Westshore
0.9 mi away
Homewood Suites Tampa Airport - Westshore
0.9 mi away
Hyatt Place Tampa Airport/Westshore
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Tampa Westshore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Tampa Westshore

Property: Crowne Plaza Tampa Westshore
Address: 5303 W Kennedy Blvd, Tampa, FL 33609-2414
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Tampa
#38 Romantic Hotel in Tampa
#39 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Tampa Westshore 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Welcome to Tampa's newest premier hotel. The new Crowne Plaza Hotel Tampa Westshore offers a uniqueness all its own that can perhaps be best described as modern and fresh but elegantly posh. The Crowne Plaza Hotel Tampa Westshore offers its guest complimentary shuttle service to and from Tampa Airport. The Crowne Plaza Hotel Tampa Westshore is located less than 2 miles from Tampa International Airport (TPA) and in the heart of the thriving Westshore business district. Our hotel is only a short walk from the Westshore Plaza Mall, offering the finest in shopping, dining and entertainment. Additionally, we are just minutes from the University of Tampa, Tampa General and the University of South Florida. While visiting the Crowne Plaza Hotel Tampa Westshore, you will find that our location is convenient to many attractions such as Busch Gardens, Adventure Island, Raymond James Stadium, George M Steinbrenner Field, Tropicana Field, Florida Aquarium, St. Pete Times Forum and the Port of Tampa located at Channelside.Local businesses include Bank of America, Humana, MacDill Air Force Base, Verizon, Wachovia, General Electric, Met Life and Cisco Systems. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, IHG, HotelsforEveryone, Hotels.com, Priceline, Odigeo and Jetsetter so you can book your Crowne Plaza Tampa Westshore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Tampa Westshore Hotel Tampa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing