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“Lovely clean hotel” 5 of 5 stars
Review of Westin Tampa Bay

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Westin Tampa Bay
Ranked #34 of 162 Hotels in Tampa
Certificate of Excellence
Cardiff
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Lovely clean hotel”
5 of 5 stars Reviewed December 31, 2013

Stayed at this hotel after a cruise. It was very easy to find. The reception area is very clean, the staff are friendly and helpful. Self park for the car is free and there wasn't any space issues. The room on the 12th floor had fabulous views over the bay area. Had 2 queen size beds and a large bathroom with separate bath and shower. The shower was fantastic, I could've stayed in there for hours. The is a fridge with a mini bar (chargeable) and a safe that is free to use.

We had an evening meal in the Bahama Breeze restaurant a short walk from the hotel. This was very nice and I would recommend this as a place to eat especially the ribs.

We had breakfast at the hotel and this was very good and not overly expensive.

Checkout was quick and easy.

Would I recommend this hotel to a friend? Definately

Would I stay here again? Yes

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank taffydi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Hello TaffyDi,
We are all truly thrilled to hear that you enjoyed your post cruise stay with us. Thank you for sharing your experience and please know that your comments have been shared with our entire Team. Your kind words and perfect 5/5 rating provide a great boost of motivation as i am certain you can imagine. We all look forward to having another chance to serving you in the very near future!!

Stay well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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621 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
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English first
Boston
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 31, 2013

My husband and I stayed at the Westin Tampa Bay and enjoyed the property. The building is relatively new and the room (we stayed in a suite) we stayed in was very nice. The resturant on the first floor was open/airy and it offered a big buffet. The concierce lounge was just OK, but it was free if you have access. The staff where nice but not very well trained. I would stay her again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JacquelineSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Good Day,

I would like to thank you for taking the time to share your thoughts regarding your recent visit with us. We read every single review and survey received and truly value the comments and feedback given. We also take all comments, positive or negative, very seriously and look at it as a way to continue to grow and improve. We are happy to know that you consider the Westin Tampa Bay as a "Good Choice in Tampa" and we hope that you return soon.
Be well,
Ron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 29, 2013 via mobile

The biggest disappointment was the indoor pool. The water was heated but there was no shallow end for small kids and the room reaked of chlorine. When we saw how pet friendly the hotel was we assumed It would be kid friendly as well but I was wrong. The room service staff was wonderful, quick and personable. The room was nice but very basic. The staff were all very helpful and smiling.

  • Stayed December 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank clw2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Dear clw2001,
Happy New Year!! i wanted to take this opportunity to thank you for taking the time to share your thoughts regarding your recent visit. I am happy to hear that you enjoyed your overall stay, but disappointed to hear that there were certain aspects that you did not overwhelm you. There are certain times of the year when the indoor pool comes in handy and guests really enjoy it. This past week was a perfect example as temps went into the 30's. The ideal situation would be to have one of each and we hope to achieve that some day. Despite the indoor pool, i hope that you might give us another opportunity and possibly enjoy a ride on the Jet Skies or one of the boats that we have for rent on our private beach.
Be well,
Ron
General Manager
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mexico
Level Contributor
148 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed December 27, 2013

the Westin Tampa Bay was very nice, the front desk Staff & the restraunt Staff were all 5 Stars, it was a very nice place to stay, the restraunt Manager Glen was very Accomodating, the wait staff was also outstanding all 5 Stars ! the location is great its close to the airport the malls, shopping centers etc, and the room views make it that much better, Outstanding ! ! !

if your in Tampa you must give the Westin Tampa Bay a try !

Sgt Eddie DeLuca

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TheHitManMine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Dear Sgt. DeLuca,
Thank you very much for being our guest and for taking the time to share your experience. It is always a great feeling to know that we were successful in making someones stay a perfect 5 out of five. However, your very kind words also mean a great deal to the entire team and provide that additional drive and motivation to do it even better next time. Thank you again Sir, and we hope to see you again soon.
Stay well,
Ron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aliquippa, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2013 via mobile

Took my wife and one of our sons down for a buccaneers game and we stayed here. It is close to the airport, the stadium and clearwater beach is just a twenty to thirty minute drive. The rooms were very clean the staff was pleasant and helpful and breakfast at their restraunt/lounge aqua was excellent. Would recommend and will stay again.

Stayed December 2013, traveled with family
Helpful?
Thank Krism02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Dear Krism02,

Thank you for taking the time to let us know about your recent stay with us and for your very gracious 5 out 5 rating. Your comments have been shared wit the entire team and they too are very appreciative. Comments such as yours are very motivating, as I am sure you can imagine, and so is the fact that we succeeded in providing you and your family with service that was instinctive and personal.
Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 15, 2013 via mobile

Hotel is very clean and comfortable. Convenience of Starbucks in lobby. Had a live band playing by their beach and has a good happy hour! One downside is our rooms sheets had a stain on it. We called and had immediate response by houskeeping to change. Also ordered room service and was a little slow and then forgot our silverware so by time we ate food was cold. Overall would not stop me from coming back. Will be our go to hotel for all future Tampa trips. Not to mention location is perfect between beaches and getting downtown.

Stayed December 2013, traveled as a couple
Helpful?
Thank Tnbk2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, January 10, 2014
Dear Tnbk2009,

Your comments are very much appreciated and I would like to thank you for taking the time to share them with us. Your constructive feedback is also appreciated and we have already taken steps to avoid them from happening again in the future. Hopefully you will be able to visit us again in the near future.
Regards,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 7, 2013

After numerous attempts to remedy the situation with the hotel staff I went the whole week without operating wifi in my room. My computer would sporadically find a signal but my phone only found a signal once on the night I checked in. Yes, there is a wired hookup available at the desk, but when traveling on business you'd really like to be able to sit comfortably when using your laptop and be able to use your tablet and smartphone on the wifi, too, especially when you're paying for it as part of the room rate. Other than the frustrating wifi situation, the room was very nice. It was spacious, modern and clean. The bathroom was great, with separate shower and bath. I would stay here again and just hope they've taken some steps to improve their technology.

Room Tip: 1209 faces the bridge/beach area so great view. However, sometimes the traffic can be noisy dependin...
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, December 31, 2013
Dear David C,

Thank you for taking the time to share your experience and we are happy to hear that you enjoyed the major portion of your stay. I would like to apologize for the issues that you had with Wi-Fi. Our processors provide 5 times the minimum bandwidth required per guestroom and we still have an occasional problem due to the fact that some guests continuously stream videos, etc. which literally sucks up bandwidth for the rest. i know that doesnt help you much, but we are working on a solution to have it corrected soon. Thank you again for your kind comments.

Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Bay

Property: Westin Tampa Bay
Address: 7627 W Courtney Campbell Cswy, Tampa, FL 33607-1431
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Tampa
#6 Luxury Hotel in Tampa
#26 Business Hotel in Tampa
#36 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Bay 4*
Number of rooms: 244
Official Description (provided by the hotel):
Located in the heart of Tampa Bay on Rocky Point Island, this airport hotel's waterfront location offers both incredible bay views and easy access to the area's attractions. ... more   less 
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Also Known As:
Westin Tampa Bay Hotel Tampa

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