We loved the staff at this hotel, Ivan, Meagan, Desiree & Olga were great. The room was nice but there was no safe which would have been helpful & when my daughter broke something there was no broom. The bathroom was small & needed work, but the location was good, breakfast daily was a time & money saver and there was good wifi. I was disappointed that we stayed 6 nights & housekeeping never came once so we had to ask for clean towels & t.p I read they came every four days but they forgot about us, maybe they need more staff in that dept. I liked the dock, it was nice having a kitchen and a couch in the room and the place was near some nice restaurants. We liked Hogans nearby its a little tacky but the food is good. If you hate traffic then you must drive across the bridge to Clearwater there's a wonderful mall called Countryside not too far away and a great shopping center not far off the bridge, we loved the easy scenic drive & one morning went to the beach which was beautiful. So we were glad we chose Chase Suits, having a shuttle to take us to the mall, instead of getting lost if we drove ourselves was really appreciated, the room was nice but there was no housekeeping & the property needed work but the staff were super friendly & being a concierge at a resort myself I noticed their cooperation and happy attitudes because I didn't get that in Orlando so to get that at Chase Suits was refreshing. Good customer service is vital to a hotel, you can fix the landscaping, hire more housekeepers, update the bathrooms, but a smiling face that is genuine and helpful and happy will be remembered & we will remember happy Ivan, helpful Meagan and smiling Desiree & Olga.
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- Also Known As:
- Chase Suite Tampa
- Tampa Chase Suite Hotel