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“Definitely would stay here again”

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Chase Suite Hotel- Tampa
Ranked #110 of 163 Hotels in Tampa
Tampa
2 reviews
“Definitely would stay here again”
Reviewed January 20, 2013

I stayed here with my two sisters for a week and we would definitely stay here again. The rooms were clean, and came with a refrigerator, stove, microwave and dishwasher. The hotel is centrally located between Tampa and Clearwater/St. Pete's. The staff was very friendly. The breakfast was excellent, they always had a variety of food to choose from.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Helpful?
Thank Flora1Chokey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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715 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (187)
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English first
Fort Myers, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 14, 2013

If you have the ability to locate my last to reviews about Chase, please disreguard. Wow! What happened? This was our third time staying here since we cruise alot out of Tampa Port. Our previous other occasions where great. Guess times do change as well as faces/staff.

Our last two times here we really enjoyed it or else we would have never been back. We have read all previous review's before about cockroaches and worn down property. We found it unfounded. Not this time. Ok place is a bit run down, that comes with age. But cockroaches and lack of cleaning. (Cmon).

Staff took a hit also. Guess when we checked in Sat night, the front desk folks didnt realize we were there and heard some rough language from behind the desk. We did get an appology once she noticed us. Still unacceptable! Not the same people we were used too. However, breakfast was fun as usual. Enjoyed our shuttle service back and forth to port.

Would love to say that we will be back again. Maybe one for time to see is things change.

Cruise Package Great. Just maybe get some brighter faces on the staff(desk) that doesnt have Garbage mouth....

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LUKYCHRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmons, Minnesota
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 13, 2013

Decent place to stay before cruise. They pick you up for free from the airport. Looks like at one time they may have been timeshares. If cruising make sure to get the snooze and cruise package. Price for a waterfront room with a queen bed was $119. Shuttle to dock included in snooze and cruise.
Bahama Breeze is right next door for some good food at a decent price. Overall would stay here again.

  • Stayed January 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank princesspigfarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sneads Ferry, North Carolina
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 2, 2013

Stayed at this hotel with my brothers while in town for the 2013 Outback Bowl. Picked it due to the location (close to airport and stadium) and the good price on the large suites and for those reasons it was a good stay. However, the property was completely booked with fans and I believe the staff was overwhelmed. We didn't receive the one extra set of towels we requested ("they are being washed and will be delivered, sir") nor did the room receive maid service. Wireless internet was next to impossible to use ("it may be slow due to the large number of guests. sir"). The complimentary breakfast was basic (cereal, canned fruit, bread/bagels). Parking was limited the night before the game but no issues afterwards. The suite had a full service kitchen which would have been nice but we didn't use. The bathroom was basic but had decent water pressure and a decent shower head. Overall a decent stay but not on the top of the list for anything more than a place to crash with some buddies in the future.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marinetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review, January 3, 2013
I'm sorry to hear that you were not 100% satisfied with your most recent stay with us. Please rest assured that i will be taking these comments back to our management team so that we can better serve you in the future!

I hope that the next time you are in Tampa we will see you again!

-Chase Suite Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daphne, Alabama
Level Contributor
211 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed January 1, 2013

This used to be a Residence Inn, and I've always liked their old style of separate buildings and exterior entrances to your suite instead of using an elevator and walking down a long interior hallway. The property is worn out in places, the stairway to my second floor studio queen was very narrow and not very safe with missing concrete, rotten wood and a railing to hold onto on only one side. There were odd indoor ceramic tiles on the landing instead of concrete, but the interior of my unit was what I had hoped for.

I'm not sure why the furniture and artwork, carpeting and granite had been replaced but the original kitchen vinyl floor, appliances and wallpaper in kitchen and bathroom hadn't been. Loved the light from the sliding door out to the little balcony accessible from inside my unit (didn't step on it - the wood looked rotten), large dressing area and the layout of the suite with so much space. Not only was there a granite breakfast bar but a nice desk with task chair. The TV was mounted near the ceiling so it could be seen from the two comfy chairs/ottomans or bed, which I slept very well on. The interior needs a fresh coat of paint on walls and ceiling, and to select a color besides off-white to add some jazz.

They are upgrading buildings, workers were busy when I walked to the huge deck over the water with seating - what a beautiful setting this place has. The evening reception foods were not great and there was a rude and unhappy breakfast attendant one morning and a wonderful attendant the next morning. The front desk staff was great and I would return when in the area again because I like this type of property.

Stayed December 2012, traveled solo
Helpful?
1 Thank ksheff-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review, January 3, 2013
Thanks so much for taking the time to give us your feedback!

As you noted in your review, we are in the process of doing some work so I would invite you to come see us the next time you are in town and we would love to show you all the positive changes!

-Chase Suite Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 28, 2012

We have stayed at this hotel three or four times before our last visit and have been satisfied enough that we have returned. This time I'm not so sure that we will do so. The employees with whom we had contact were friendly, outgoing and interested in assisting us however the facilities themselves are in serious need of an upgrade. We rented a two bedrooms with two king beds, two bath unit with a convertible couch. The furniture in the living space consisted of two bar stools with frayed fabric and the couch, which was never used as a bed but was uncomfortable enough to sit on that the unit should have come with complimentary coupons to the chiropractor of your choice. The carpet was not only also frayed but continued about two inches up the wall where it was attached to the wall with staples. The exterior of the units need a fresh coat of paint and while management is replacing some of the wooden railings on the units the metal railings are rusted and need cleaning and repainting or replacement. There seems to be a lack of pride or interest in facilities maintenance.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GAHawkeye09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review, January 3, 2013
I'm happy to hear that you found our staff accomodating and welcoming! However, i was very sad to hear that you were disappointed with the condition of your suite. We are in the process of doing quite a bit of work so I hope that the next time you are in town you will give us a chance to show you all the positive changes!

Thanks for taking the time to give us your feedback!

-Chase Suite Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longmont, Colorado
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 17, 2012

We booked this hotel for a one night stay prior to a cruise out of Tampa. It was their "Snooze and Cruise" package. The room was perfectly fine; it's worn but clean and plenty of space with a kitchen. They picked us up from the airport and will take us to the port for our cruise departure. Plus they will pick us up AFTER the cruise and take us back to the airport -- perfect! Staff (shuttle bus driver and desk clerk) was very nice and helpful. Bed very comfortable, free wifi and breakfast included. Couldn't ask for more for the price!

Room Tip: The hotel must have been a condo complex before so it is made up of separate buildings with outside...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jillybeansan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review, January 3, 2013
Thank you so much for taking the time to give us your feedback! I'm glad to hear that you enjoyed your stay and that you found our Cruise package to be a great value!

Hope to see you again soon!

-Chase Suite Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chase Suite Hotel- Tampa

Property: Chase Suite Hotel- Tampa
Address: 3075 N Rocky Point Dr E, Tampa, FL 33607-5802 (Formerly Chase Suite Hotel by Woodfin - Tampa)
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #110 of 163 Hotels in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chase Suite Hotel- Tampa 3*
Number of rooms: 160
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Also Known As:
Chase Suite Tampa
Tampa Chase Suite Hotel

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