I was down in Tampa this past weekend for my 2 best friends birthday event and this is where we stayed... it is a very nice/clean hotel but I was very upset with the guest services!! When I arrived at 5:15pm only 1 of my two rooms were ready. After an hr and 30 min my 2nd room was ready and I checked into it.... they somehow checked another family into that room and let the lady sign my name and gave them keys!! The family knock on my room door as I am changing clothes letting me know of the situation which made me VERY ANGRY!! Then to end it all they charged my card twice as well as my friend card after saying they had to cancel the first transaction due to the confusion.... just total Chaos!!!
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- Also Known As:
- Hilton Garden Inn Tampa Airport Westshore Hotel Tampa