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“Great Service and Clean Rooms”

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Hilton Garden Inn Tampa Airport Westshore
Ranked #6 of 163 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Lakeland, Florida
1 review
“Great Service and Clean Rooms”
Reviewed May 11, 2014

I had attended a wedding that was nearby this hotel and was staying for the night, I was serviced by Rosie at the front desk who was extremely informative, quick, and was very kind about the rooms and rates. The room was nice and comfortable so it turned out to be a little mini vacation for me and my girlfriend between the wedding rehearsal. I would definitely advise someone to stay at this hotel.

  • Stayed May 2014, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review, May 14, 2014
Justin, Thank you for your comments. I hope you had a nice time at the wedding you were attending. Thank you for mentioning our staff member, Rosie. She will be excited to see that you appreciated her efforts. We hope to see you again should your travels bring you back to Tampa.

Todd Kinney
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
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English first
Sicklerville, New Jersey
Level Contributor
262 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed May 7, 2014

My wife, son and I stayed here for 1 night. We stayed in a junior suite which had 2 queen beds, and a living area separated by a bathroom with a little hall. There is no door to the bedroom. Check in was quick and easy. The location is good, right by the airport, but we weren't bothered by any noise. The parking situation could be improved. There is not a lot of surface parking in the lot and it seemed many people park in the unpaved grassy area next to the lot. There is a parking garage across from the hotel for an airport parking service, and as Hotel guests you can park in the garage. But this is not obvious as there is no mention of it on the garage and the front desk did not mention this. I was concerned about finding a space after dinner so I had asked and was told you can park in the garage and use your room key to exit. They should let you know this when you check in. They should also provide instructions on how to exit the garage. It was obvious to me, but the 2 cars in front of me were trying to wave their hotel key in front of the sensor, rather than using the key slot with the hotel logo on it. It took a while for them to figure that out.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank fligster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, FL, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2014

We picked the hotel because we needed to be close to the airport for an early flight. The hotel was so clean, nicely decorated, comfortable and so quiet. The beds were comfortable. The staff was so accommodating.

  • Stayed May 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Blair W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
136 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 6, 2014

We stayed here overnight between flights. The hotel was perfect for a stopover, convenient for Tampa airport and the rooms are spacious and comfortable. Our suite had a whirlpool bath and great shower. The breakfast was a standard buffet. We ate dinner in the restaurant and were happy with our meals. The staff were welcoming and friendly.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review, May 7, 2014
Dear Sue K ,
Thank you for sharing your thoughts with other prospective travelers. We really appreciate our guests taking the time to let others know about their experiences. I’m happy to hear that you enjoyed your time with us. Please visit us again!
Silvana Greene- Guest Service Manager
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Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 4, 2014

Recently hosted a training meeting at the Hilton Garden Inn in Tampa. The staff was superb, from the front desk to the service staff! Food was also great!!! Can't say enough good things about the facility. Will definitely stay here again and would recommend it to anyone. Rosie at the front desk was great and Silvana really did a fantastic job in recommending and making our reservations at the Charter House!!! We loved, loved, loved the Chocolate Molten cake!!!!! Thanks Silvana!!!!

  • Stayed April 2014, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Gloria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review, May 7, 2014
Dear Gloria R,
We loved having you at our property! Thank you for your wonderful write up and we look forward to your next visit.
Silvana Greene- Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 4, 2014

We stayed in Tampa for a weekend family getaway to go to Adventure Island. This area was nicer to stay at rather than the hotel closure to the park. The hotel was clean, the bed was comfortable, and the breakfast was delicious. The staff were very helpful and friendly. Being next to an airport was not a problem at all. Oh and kids eat free breakfast.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DNBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review, May 7, 2014
Dear DNBD,

I am pleased to know that we were able to exceed your expectations during your recent stay. Please stop in again the next time that you are in our area!
Silvana Greene- Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hialeah, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2014

I travel for business three or four times a year, and what distinguished this trip from the usual was the staff at this hotel. Everyone was very helpful and courteous, especially Rosie at the front desk. I would definitely stay at this hotel again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review, May 7, 2014
Dear Mark Anthony A,
We really appreciate our returning guests. Thanks for your wonderful comments. Rosie is an asset to our team and I am happy that she was able to make your stay more enjoyable. Please visit us again soon!
Silvana Greene-Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa Airport Westshore

Property: Hilton Garden Inn Tampa Airport Westshore
Address: 5312 Avion Park Dr, Tampa, FL 33607-1412
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tampa
#4 Family Hotel in Tampa
#4 Business Hotel in Tampa
#11 Green Hotel in Tampa
#14 Best Value Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tampa Airport Westshore 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Tampa Airport Westshore Hotel Tampa

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