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“Busch Gardens Vacation” 4 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
Ranked #41 of 162 Hotels in Tampa
Orlando, Florida
1 review
“Busch Gardens Vacation”
4 of 5 stars Reviewed December 25, 2013

Rolando and Sam was our drivers for the shuttle service they never left you waiting any more than 10 minutes. Would give them a A:-) Saved us money on parking. The house keeping needs to replace towels taken and leave new ice bucket bags. The pool was not heated I read somewhere it was so a little disappointed. If ever went back I would still stay. The employees are extreming nice:-) !!!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Star S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, January 24, 2014
Thank you so much for taking the time to write a review on your stay with us. We are so proud of Sam and Rolondo. They truly are the heart and soul of our hotel. We have repaired our pool heater, so next time you come and see us you be able to take a nice refreshing dip. We hope to see you next time you are in the area.
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690 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Jasper, Georgia
Level Contributor
214 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed December 19, 2013

I travel to a great number of hotels with work and rarely give a bad review but this hotel was borderline for me. The employees were all very nice! The pillows were the worst I have had in years and the walls were VERY dirty in our room and noticed some of the walls in the halls need paint or cleaning.

The breakfast was your typical Holiday inn Express which was fine. The noise level was low but the bed (which seems should be most important) was not very comfortable and the pillows were labeled as firm and soft and all were flat as a pancake and lumpy). My advice to the hotel would be to invest a small amount of money to update. One of our sheets was also so thin in an area it appeared to have a stain but it was just worn almost through.

Slightly disappointed but would go back if they would update.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank loribledsoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 22, 2013
Dear valued Guest,

We would first like to say thank you for your review, and that we appreciate you staying at our hotel. We are sad to hear that our amenities of our hotel rooms was not to your satisfaction, for we are making numerous of changes to improve. We apologizes for any inconvenience this may have caused you. We thank you again for staying with us, and wish for another chance. Thank you and hope to see you again.
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Panama City Beach, Florida
1 review
3 of 5 stars Reviewed December 18, 2013

The shuttle service to and from Busch Gardens was great. Rolando and Sam never left you waiting very long (never more than 5 to 7 minutes). The housekeeping staff did not understand trying to reuse the towels. They took them and never replaced them. The hotel was full and very noisy. Breakfast was good (if you got to it).

Room Tip: Go when there is not a lot of children in the hotel.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Denise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 22, 2013
We appreciate having you here at Holiday Inn Express, and hopes that you come back for a return visit. We strive to ensure all guest have a good experience here at our hotel. We appreciate your review and hope to see you soon.
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Home
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed here for my daughter's 12th birthday weekend. This hotel was very clean and the staff was very helpful and friendly. The proximity to Busch Gardens was nice and Rolando, the driver of the shuttle to the park and back, was wonderful. He has a wonderful personality and is extremely efficient. I would definitely recommend this hotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SuzanneHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 20, 2013
First, I would like to say thank you for your review on TripAdvisor. We at Holiday Inn Express strive to ensure each of our guest walks away with a pleasant experience. We appropriate you staying with us and are happy that your stay was wonderful. Please do come back and visit us soon.
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talisara
2 reviews
3 of 5 stars Reviewed December 9, 2013

The hotel was nice, I liked the breakfast and shuttle to and from the park. I would give a better review had the housekeeping been a little better, While they were there it was average at best, Most of the time, they were not there and if you need something you better be prepared to go out and get it for yourself.

Room Tip: Bring what you need the first time, Don't rely on housekeeping. They are a bit on the lazy side.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank talisara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 13, 2013
Dear Valued guest, we appropriate you taking the time to fill our the review. We do take all of our guest reviews seriously. We are sad to hear that the housekeeping staff were not at their best during your visit. Our goal is to ensure that each guest have a pleasant stay at our hotel. I would like to apologies that you were not satisfied with housekeeping, but appropriate you letting us know so therefore we can improve in areas we lack. We do hope this have not tarnish your stay and prevent you from coming back. Please give us a chance to make up for the service that was not efficient for you. Again, I would like to say thank you and wish for a return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Cloud, Florida
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

We stayed overnight here with our grand daughter prior to taking her to the Lowry Park zoo. The hotel is average. The front desk girl greeted us warmly but I found it odd she did not seem to know the general location of our room as I asked about its location trying to figure where I might want to park. There is a nice large breakfast area and you should be able to satisfy your morning hungry with either a hot or cold meal. There is an outdoor pool but we did not swim (the pool is supposed to be heated) but water temperature seem cold. This hotel is in a great location if you're on vacation as it is just down the street from Busch Gardens (the coasters are visible from the front of the hotel). It was just a few miles over to the zoo. And for dinner there is an Olive Garden right next door as well as many other restaurants nearby. The wireless internet worked well. We found the room to be clean. We had a hiccup with the microwave as it overheated when trying to cook a second bag of popcorn. The wife ended up running the popcorn to the desk to get it cooked. There is also a mini fridge for your needs. A small coffee pot also if you don't care to run down to the breakfast area. For the price point the hotel is average. I would stay here again but would not go out of my way to do so.

Stayed November 2013, traveled with family
Helpful?
1 Thank jimbhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 10, 2013
Thank you for your review we thank you for choosing our hotel as a place to stay while you are at the park. We appreciate having you here at our hotel. We do strive for excellent service to each guest that walks through our doors and do wish for a return visit.
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Gainesville, Florida
1 review
5 of 5 stars Reviewed November 19, 2013

I booked this hotel for my daughter's birthday weekend at Busch Gardens. Val checked us in and was extremely friendly and the other staff members were very nice also. I told her it was my daughter's birthday and when she walked in to head up to the room, Val told her happy birthday which made my daughter extremely happy and excited. Our room was great and comfortable. Looooved the shower!! For once a hotel with the shower head high enough that you aren't bending over backwards to wash your hair! Breakfast was good...nothing extremely fancy but enough selections to start your day at the park. My husband and sister liked the hotel so we will definitely be staying here again!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank brorav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, November 20, 2013
Ms. Brorav we would first like to say thank you for your review, for we take great pride of the level of customers service that are given to each guest that walks through our doors. We are so excited that you and your family had a wonderful stay! We hope to see you again next year! Happy Birthday to your Daughter!
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Property: Holiday Inn Express & Suites Tampa USF-Busch Gardens
Address: 2807 E Busch Blvd, Tampa, FL 33612-8729
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa

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