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Holiday Inn Express & Suites Tampa USF-Busch Gardens
Ranked #40 of 162 Hotels in Tampa
Monterey, Va
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Hmmm.....So, So”
4 of 5 stars Reviewed August 4, 2011

Great location for Busch Gardens and Hard Rock Casino.....which we enjoyed greatly! Otherwise, sort of a pain to get to other locations without somewhat of a hassle, do to distances to and from other attractions.

Room Tip: Robert, at front desk, is a really great front desk person.
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank highlandhog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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678 reviews from our community

Traveler rating
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See reviews for
377
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Titusville, Florida
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 30, 2011

Our family - myself, wife, and five year old - stayed at this hotel for three days in late July while visiting Busch Gardens, Adventure Island water park and MOSI museum. The hotel is located very close to all of these; we could clearly see riders on the Busch Gardens rollercoasters from our room. This is a newer hotel than most in this area and has nice amenities- interior hallway entry into room, granite counters, microwave/minifridge in room, LCD TV, free wireless internet. The room price reflected the above - somewhat higher than others nearby but not exorbitant. Good variety of nearby restaurants. Very little road noise though the hotel is close to Busch Blvd, and very little noticeable noise from inside the hotel either - rooms seem well insulated.

Staff was friendly and helpful though they seemed a little overwhelmed given the heavy use the hotel gets from families with teenagers and children - front desk didn't always have someone there and the elevator floors got pretty scuzzy at times. It was also hard, virtually impossible at peak times, to find baggage carts to haul stuff to/from car. We finally just hauled it up ourselves in a few trips. The free breakfast was also nice though far from extravagant. Breakfast food is pretty limited and the staff struggled to keep up with the heavy demand - there was often a wait for some items if not the tables/chairs themselves. The only issue I had with our room was a rattle in the A/C which was annoying. I could have called it in but just stuffed some thick paper between the grill and main unit that helped reduce the rattle.

All in all we enjoyed our stay and would return here in the future. Some problems but relatively minor and mostly related to the high use this hotel gets. At least we didn't have to wait 30+ minutes in a line as we got used to doing at the parks!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank R0bot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, August 3, 2011
Thank you for your feedback as we have taken steps to improve the areas mentioned. We have added another team member in the breakfast area to ensure the food is replenished as needed and also added to the team at the front desk to ensure there is always someone there to take care of our guests. Also, thank you for your positive comments and we look forward to seeing you in the future.
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Naples, Florida
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 25, 2011

We were going to Busch Gardens for a couple of days and wanted to be "onsite" with easy access to the entrance to avoid early morning traffic in the Tampa area. This hotel was perfect. A typical Holiday Inn Express, with great beds and a friendly staff, the only complaint would be about the breakfast....normally very good at most locations this was a bit subpar, the staff was slow to replenish empty containers and at times people were waiting for milk, bread for toast and warm eggs....

  • Stayed July 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Bluegoose29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, August 3, 2011
Thank you so much for your feedback on our property as it is feedback that helps us improve. We have taken steps to improve the breakfast experience by adding more staff and ensuring items are available as needed by you, our guest. We hope you will visit us again to give us a chance to show you that we are working daily to care for our guests.
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New Orleans
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 22, 2011

Stayed here July 9-10 11, 2011 What a great location but disappointing hotel because of management. Let me be very honest this could be a great review but because of lack of management I have to write this. We had reservations 6 weeks in advance and were flying into Tampa for two nights before going on a cruise on Carnival out of Tampa. We flew into Tampa from New Orleans on Saturday morning and were also meeting friends at the hotel that were flying from another city. We all arrived at hotel about 11:30 and were told rooms were not ready. I'm also a priority rewards member for over 10 years and stay at Holiday inns about 35 nights a year. When our rooms were not ready we walked next door to Red Lobster for lunch no problem a lot of restaurants close by you can walk to. Now we came back and had to wait until 3:45 for our room to be ready. It gets better we went upstairs and our friends we were waiting with were told their room would be ready in about 15 minutes so we went to our room. Over a hour and half later they got their room around 5:30 and they also had reservations about 6 weeks in advance. Saturday was shot so we chilled and thought we will get up Sunday and eat then head over to Busch Gardens for the day. The breakfast at the hotel was crazy. It is set up wrong period and its design so unorganized. People tripping over each other attempting to get to different parts of the breakfast bar because it's so mixed up and eating tables so tight you cannot walk through them when people are sitting at them. It may seem trivial but they were out of everything and very slow and had to be asked for everything. No orange juice, no plates, no milk, out of yogurt etc. you get the picture. One lady over seeing everything in kitchen and eating area at peak time by her self and she was so slow most people could have worked circles around her. The girl at the front desk who manages in the morning/day should be fired she has no people skills or training and no help at all. Rules are 3:00 check in period whether a room is ready earlier or not. The hotel is not clean like a new Holiday Inn Express should be and it starts with the over flowing garbage cans at the entrance and dirty smoking area at the entrance. Now the hotel has a shuttle that runs about three hours a day and sits idle in parking lot for 21 hours a day. Does this make since? They will carry you to Busch Gardens gate 9-10:30 and pick you up 4-5:30. No airport or cruise ship shuttle. I even offered to pay like a taxi fee but it was refused. Why you are a resort entrance hotel that has a van that does nothing 21 hours a day. We did use shuttle to BG on Sunday morning but returned in a taxi after 6 because the shuttle doesn't work after 5:30. It was only a 4.00 fee for 7 people. We checked out on Monday and went on a cruise. This could be a wonderful hotel but because of lack of over-site and management I give it barely two stars and on the same level as a Days Inn that's next door or Super Eight. It could be four stars but with out a change in management this hotel will look 25 years old in under three years. Hope this helps some one traveling.

Room Tip: Front desk day time management is terrible don't get to hotel before 4-5 you will not get your r...
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  • Stayed July 2011, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank southerndreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, August 3, 2011
Please accept our sincere apology for your negative experience during your stay. You can be assured that we are working on these issues and began putting two ladies in the breakfast area as well as added hotel housekeeping staff in order to have rooms ready on time. We have also done some recent training so our team is ready for your next visit to our property. I hope you will give us another chance in the near future and let us show you that we are prepared and ready to take care of our guests.
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Tonawanda, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2011

Being my first time in Florida we booked a night here for a next day family day at Busch Gardens. Spent alot of time reseraching where to stay and We made the right decision. This place was awsome. I was impressed from start to finish. It was everything and more. The room was perfect the view was great the pool was outstanding. Very professional staff and very knowledgeable. I will be back in Feb or March of 2012 for sure. The shuttle was a nice touch too. See ya in 2012!!!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Larry0014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, August 3, 2011
Hello: Thank you so much for allowing us to be part of your families get away to Tampa! I'm so pleased to hear that we accommodated you and took good care of you. We look forward to seeing you again in February or March of next year. Thank you for taking the time to give your feedback as well. Janet
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Miami Springs, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2011

We had a one night stay at this beautiful hotel but the walls are too thin. You can hear conversations down the hall. The room and bathroom are super clean. The bed is super confortable.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ivette444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 6, 2011
Hello:
Thank you for taking your personal time to rate us! I apologize if you could hear other guests through the walls. I know sometimes this happens in a hotel especially if some guests are louder than others. I'm glad that for the most part your stay was excellent! Please think of us next time you are in Tampa. I greatly appreciate your feedback!
Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2011

We stayed as a family of 4, i had booked two rooms, the hotel desk provided two adjoining rooms both of which were clean, bright and airy. there was small area with a microwave, mini fridge, with coffee making facilities. As tea drinkers we took our own kettle and tea bags. The inclusive breakfast was provided although all served in plastic. You could get milk in containers for your tea / coffee and take your breakfast back to your room. the breakfast room can get busy. The swimming pool was clean, and on the side of the hotel and well fenced. The beds were clean, not worn out, and comfortable. Air-con in our room worked very well although a bit noisy, ( we are light sleepers) Staff we very friendly, and very helpful, and keen to provide what we requested. If you go to Busch Gardens (which is just one block away) on the day you check out the hotel has a luggage room to save taking all your cases into your car. Just come back at the end of the day and collect your cases. There is a large car park, and a shuttle to Busch Gardens (although that does limit your time in the park but save $13 parking charge at Busch) We definitely stay at this hotel again.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Giddingsfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, June 22, 2011
Hello: Thank you so much for allowing us to be part of your families get away to Tampa! I'm so pleased to hear that we accommodated you and took good care of you. Yes, please think of us when you are in the Tampa area again. It was our pleasure to have you and it will be our pleasure to have you again in the future!
Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Property: Holiday Inn Express & Suites Tampa USF-Busch Gardens
Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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