Let me start off by saying how nice the staff members are in this hotel - from front desk to maintenance. They are all very accommodating, warm and friendly. This is mainly the reason why I am giving this location 3 stars.
The hotel is your average Springhill Suites - same look and feel from the inside and out. Hotel rooms are the same as any other as well. There is ample FREE parking in the hotel, location is ideal as it is accessible from the main roads and highways without being right on the busy, well-travelled roads. Breakfast is free and they do have a great selection of hot breakfast items. Well-stocked and well-serviced restaurant. They also have a daily (?) happy hour where they serve free beer and wine as well as some appetizers (didn't get the chance to sample) - all for a very reasonable rate of $94 per night. Check in was very smooth and easy. Hotel also has a nice outdoor pool with a hot spa and a gym.
We were in town for a wedding in the area so we opted to stay at their hotel for our brief visit. My sister and brother in law also stayed in the same hotel. My husband and I were given a room on the 6th floor of the hotel so we needed to use the elevator for quite a bit. These are the slowest elevators I have ever been on - property only has 6 floors! The doors opened and closed at a snail's pace too. Getting ready for the wedding was horrible. Room hair dryer only worked for about a couple of minutes and completely died on me, same thing happened to the hairdryer in my sister's room. Their room air-conditioner broke down as well! They had to request to replace/repair both. Our toilet in the bathroom didn't flush and we had to request to get that fixed. Just way too many 'mechanical' issues. We also never got to have our room cleaned up - probably because they are so understaffed. We left the room for about 4-5 hours during the day and came back to get ready for the wedding but still no cleaning service. We had to get ready at that point so decided to leave the do not disturb sign on our door since we didn't have enough time to put our personal belongings away before leaving for the wedding. I do feel that this is due to the number of cleaning staff they had - not too many people at hand to service each room. Maybe we were just put in the 'not so good' rooms - but its kind of telling when both rooms we had had issues.
The staff however more than made up for the property failures. They are such warm and friendly people.
- Official Description (provided by the hotel):
- Welcome to the new SpringHill Suites by Marriott. In Brandon within the SouthShore District and centrally located between bustling downtown Tampa, historic Ybor City and Plant City - home to the International Strawberry Festival. Our hotel offers the space you need to get things done or just unwind and be comfortable within our smoke-free environment. Stylish, smartly designed suites are 25 percent larger than comparably priced hotel rooms, giving you the space you need to succeed. ... more less
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- Also Known As:
- Springhill Suites Tampa Brandon Hotel Tampa