I came into the Miami area for business, possibly lasting 5 months and needed a quick place to put my head until I found somewhere I wouldn't mind staying in for an extended period of time. Let me begin with this, despite conditions, the staff were very helpful and accomadating. No matter what hour, someone was there to answer the phone to let me in. But know this! There is no one in the office capable of making you a key card for you room outside of business hours, which are rediculous given this place is still a hotel. The "courtesy security officer" will answer the phone and deal with you without complain, he's a good guy. The people at the office during office hours, which I will remind are horrible and thoughtless to the customer ... are great. Yep, the office staff are VERY friendly and helpul.
Now onto the room itself. To put it bluntly, it sucked. When I opened the door, I saw the place looked about 30 years old, and not updated. The cabinets on the joke of a kitchen area were rotting and falling off their hinges. There was a dead cockroach squished against the wall tha the cleaning crew didn't think needing removed. I named the little guy ... I was here for 4 weeks and he was never cleaned. That's how good the cleaning crew is. Oh yeah, about the cleaning ... they come once a week and don't clean a damned thing. They are supposed to run a vaccum and make the bed. That's all they do. There is no replacement for anything. No soap, shampoo, towel replacent at all. Oh yeah, even though there is a 2 burner stove (no oven), thereis absolutely no silverware or other ways to cook such as pots, pans, etc. Bring your own. Also bring your own soap and shampoo, as well as towles and rags ... they don't provide. Also, the two towels and hand towels they provide ... they don't clean them and they don't actually work to take the water off of your body after being wet in the shower ... and the laundry that is onsite runs on tokens you get from the office during office hours .. which I mentioned are crap.
The bed is what is expected at this price, but the pillows have plastic linings and crinkle when you move around, so bring a sleep agent ... you're going to be awoken at night every time you roll over if not.
The internet is the slowest I've encountered since 1995 and dial-up days, and I hard wired in with an ethernet cable to avoid to slow wifi. Be advised that loading something as simple as your favorite song on YouTube will take about 5+ minutes and will likely just crash due to timeout.
This place came across as wanting to get away with the most for the least. Meaning they want to give the least and expect the most.
The walls are thin, you can hear conversations next door. and no one around you cares what noise you hear. You will hear hammering at 2 am. I've never known carpenters to work that late.
On security, I never felt insecure, but just to let everyone know about their door .. and I've noticed this about a lot of hotels (yes I travel extensively), check your door before setling in or leaving ... most do not actually latch when you think they do. You may need to either figure out the trick to the door latching, or ask for another room that does. My room required me to lift up until I heard the bolt click in place.
I would not recommend this place to anyone staying more than a few nights, and it is meant as some kind of extended stay. I expected more for $300/week, I pay half that for my mortgage and you could eat ofof the floors and have everything available that you need. The people are great, so I have a hard time giving this place the rating it deserves. But I won't be back unless I have to.
- Official Description (provided by the hotel):
- InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more less
- Also Known As:
- Intown Suites Fort Lauderdale Hotel Tamarac