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“Hotel OK, location not so good”

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Comfort Suites Sawgrass
Ranked #3 of 5 Hotels in Tamarac
Worcester
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Hotel OK, location not so good”
3 of 5 bubbles Reviewed November 22, 2012

Stayed at the Comfort Suites during first business trip to Coral Springs so wasn't sure of the correct location to be in. The hotel was OK - clean room, bathroom etc and the stay friendly. The only bar/restaurant nearby is Cheddars, which is ok for a quick beer and burger. Other than that there is little else around. If you want to be closer to more bars and restaurants then you need to be on Universal Drive, closer to The Walk.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, March 15, 2013
Thank you so much for taking the time out to write a review of our property. I do hope you will stay with us again when you travel back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
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English first
Poughkeepsie, New York
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed November 18, 2012

I always read reviews before booking a hotel so I was surprised by all the good reviews when my stay was not. I would say the only good thing about my stay was the comfortable bed and pillows. Was I given the last room on the floor? It had to be. The lobby was beautiful but my room looked so run down. The door was all scratched up as if an animal clawed at it. The air conditioning was so noisy, I had to shut if off. The grout in the bathroom was black and wallpaper was peeling. The shower handle was so loose, it was hard to keep it in place to take a hot shower. Breakfast was not too bad, but not enough choices in my opinion. I've stayed in many Comfort Suites before, but this one was the worst. I was only there for one night due to coming here for a funeral and I knew I would not be the room for too long so I dealt with it. But if I ever have to come this way again, I know I will not be staying here.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poughzp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, November 20, 2012
I must first apologize for any inconvience you experienced while a guest at our hotel but at the same time I also feel the need to inquire as to what room you were in. You seemed to have had many issues in one room for one night that It has caused much concern for me. We have been working very hard to renovate our rooms so our guests are happy with their stay and I am so sorry you did not experience that. I will say that I do hope you will choose to give us another opportunity to be of service to you should you travel to our area again.

Thank you so much for taking the time out to let us know how we are doing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed November 16, 2012

I stayed at the Comfort Suites and Mainstay Suites for a few days in October. I found out they were under new management and undergoing renovations to their property. The rooms were newly renovated and very clean and comfortable. The hallways had new carpeting and newly painted walls. I saw staff cleaning the carpets and common areas on a daily basis. The day I checked-in they were finsihing the flooring in the laundry room (Comfort Suites) and it looked great when it was done. They were uprooting old trees and putting new ones. The renovated hotel looks great and the staff were exceptional - they were very friendly and always wanted to help. This property should have a four and a half star rating if not five based on recent reviews. Keep up the good work.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robliu69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, November 20, 2012
Thank you , thank you, for not only recognizing all of our hard work and efforts to make your stay a great one, but especially for taking the time out to let us know that. We will always be working hard to continue to improve our hotel to make your stay with us as pleasant and comfortable as possible. I can only hope that you will always allow us to be of service to you should you travel back to our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed November 5, 2012

The staff and management greeted our group upon arrival Their attention, courtesy, and assistance with our needs made this trip very enjoyable. A first-class staff, with smiles to match!!
Definitely will stay at this property upon traveling to Ft. Lauderdale again.
Special Thanks to Sharmain Moore for going the extra mile to ensure all accomodations were correct!

Room Tip: Hotel far enough from street to keep the quiteness of the room at a maximum at night when resting an...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EARL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, November 6, 2012
We loved having your group at our hotel. We felt very privileged to have you as our guest . I am so happy that everyone had a great time and noticed how special our staff is. Sharmain has been with our hotel for quite some time and definately is an exceptional individual.

Thank you so much for taking the time out to let everyone know how we are doing. We can only hope to be able to be of service to you again should you travel back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
5 of 5 bubbles Reviewed October 9, 2012

comfort suites in tamarac florida was a very good stay for me and my family. The hotel was very clean and. Customer service was excellent. The breakfast served every morning was very good, customer service at the front desk was also excellent and very kind to us every time we had a request. I will be using comfort suites again. tHANK YOU FOR BEING SO KIND.

Room Tip: The none smoking rooms are the best rooms. They are very clean and customer service was excellent.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KEISHA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, November 6, 2012
I am always so thankful to our guests for taking the time out to write a review of their stay with us. I am glad you had a good experience while a guest of ours. I do hope you will always consider staying with us if you return to our area.

Again, thank you and we will look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angus
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 7, 2012 via mobile

Stayed here 2 nights and the air con failed so we were moved late at night. The hotel apologised - rooms are being renovated as I write. Offered us a free night on our return . This time we were in the refurbished part. Great night's sleep . Very comfortable mattress and good pillows.

Theresa the Manager is very 'on the ball' and aware that visitors ( Uk this one) need looking after. She did and as a result I am doing a Trip Advisor. If you are in this part of Fort Lauderdale then it's a great place and reasonably priced if you ask.

Stayed October 2012, traveled with friends
Helpful?
Thank Wisewoman68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, November 6, 2012
Thank you so much for taking the time to write a review of our hotel. We have been working very hard to improve our hotel and service and I am so happy that you noticed. I can only hope the next time you travel to our area you will choose us again. We plan on continually working to improve our hotel and service for you our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nassau, New Providence Island
1 review
5 of 5 bubbles Reviewed October 1, 2012

My family and I are always staying at this hotel because of the convenience and the superior customer service from the personnel; they're like family to us. We recently stayed at the newly developed section of the hotel that gives us a little taste of that home-like atmosphere. We really enjoyed the compact kitchen and living room area. The Bahamian lady behind the front desk is always smiling and nice to us when we visit there; she's doing an excellent job. In addition, when we called front desk for more towels, someone came within a 5 minute period to bring them; that's amazing! I'm glad that Comfort Suites is continuously evolving and improving to providing the best stay for its loyal and prospective guests. When I think about vacation time, I am almost compelled to stay at this hotel.....Love It!!!

Room Tip: The rooms on higher floors are more quiet and relaxing as oppose to the ground floors due to the con...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cammie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this review, October 4, 2012
Thank you so much for taking the time to write this review about our hotel. We are working very hard to provide exceptional customer service along with upgraded and refreshed rooms. I can only hope that you will continue to be a guest of ours when you travel to our area. Again, thank you and we will look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Sawgrass

Property: Comfort Suites Sawgrass
Address: 8301A W Commercial Blvd, Tamarac, FL 33351-4371
Phone Number:
Location: United States > Florida > Broward County > Tamarac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Tamarac
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Sawgrass 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Newly RENOVATED as of October 2011, COMFORT SUITES SAWGRASS our All SUITE Hotel conveniently located on West Commercial blvd just between University drive and Pine Island road. Comfort Suites Sawgrass is located minutes to Sawgrass Expressway, I95 and Florida Turnpike, location is at its BEST. The REFRESH DECOR of our SUITES brings Comfort, with the finest accommodation at the most competitive and relaxing atmosphere. OUR SUITES are with King or Queen Beds, mini-refrigerator, microwave, coffee maker, hair dryer, iron/ironing boards. Our FREE DELUXE HOT BREAKFAST AND FREE Newspaper makes a "Great START for the morning. Our Free Internet Access, Business center, fitness room, out door heated pool and hot tub are part of our amenities in making your STAY A Relaxing and Comfort Stay! ... more   less 
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Also Known As:
Comfort Suites Sawgrass Hotel Tamarac
Comfort Suites Tamarac
Tamarac Comfort Suites

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