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“This one is worn out”

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Hilton Garden Inn Tallahassee
Ranked #10 of 58 Hotels in Tallahassee
Certificate of Excellence
Atlanta, Georgia
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“This one is worn out”
Reviewed February 20, 2014

It IS a Hilton Garden Inn and it is well located, but this hotel is older and a little worn out. It has not been remodeled. Staff was great and we got upgraded to a suite. Problem was that the pull out sofa was VERY worn out and we ended up with my 9 year old in the bed with us because she couldn't sleep on it. I would tend to opt for the newer Hampton Inn and Suites a couple doors down; especially if it is cheaper.

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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WSS48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review, February 25, 2014
Thank you for taking the time to share of your recent stay with us. I am pleased to hear you were impressed with the service you received from our team. In regards to the product we are in the final stages of completing the plans to update our guest rooms in which we will use your recommendations as we complete those plans. I sincerely apologize for any inconviences we may have caused. As a teams our goal is to ensure each and everyone of our guest has the greatest customer expereince so again I am very sorry. Thank you again for sharing your experience and I hope that next time you’re in the area you will continue to stay with us

Kind regards,
Sharon Priester, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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English first
Minocqua, Wisconsin
Level 5 Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 16, 2014 via mobile

This is an older & tired Hilton Garden Inn. It is clean but the furnishings are dated and spartan. In our room the bathroom door was so warped it wouldn't close. The beds were firm but uneven. The staff was very pleasant and the breakfast good. There are good restaurant choices in the immediate area. The next time we travel through Tallahassee we plan to try the Hampton Inn next door.

Stayed February 2014, traveled as a couple
Helpful?
Thank MarkM386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review, February 26, 2014
Thank you for taking to time to share your feedback from your past stay. I apologize for any inconveniences we may have caused. I have shared your remarks with each department head and I can assure you all items will be addressed. Your comments will help us to improve our product and better serve our guests in the future. We hope you will consider staying with us again the next time you are in the area. Again, thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, United States
1 review
Reviewed February 12, 2014

We stopped here on a short trip to central Florida and loved the spacious room, K cups in the room and great staff. A short distance away was Harry's Seafood Restaurant which was absolutely wonderful. We will definitely return.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eloise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review, February 26, 2014
Thank you for taking the time to review our hotel. We are happy you had a wonderful stay. We take pride in our property and making sure our guests have the greatest customer experience. Thank you again for staying with us and sharing your experience. We look forward to your next visit.

Kind regards,

Sharon Priester, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2014

Walls in the room are paper thin and you hear everything in the room and bathroom next door. The hallways were noisy at night. The lobby is NOT accommodating or comfortable. There is a 10 foot table with chairs to watch tv or to talk. It is not warm and inviting. The staff was friendly.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review, February 10, 2014
Dear Karen K,

Thank you for taking the time to write a review of our property. I'm happy to hear you found the staff friendly - I will pass that along. I will address your concerns to see how we can improve. I hope you give us another try next time you are in Tallahassee.

Best Regards,

Sharon Priester
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powder Springs, Georgia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 28, 2014

I was in a bind and ended up having to stay overnight after a very long business meeting due to car trouble. The hostess was very friendly and efficient as she could tell that I was tired and having a bad day. The hotel staff made a hard trip more bearable.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Veronica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Sales Coordinator at Hilton Garden Inn Tallahassee, responded to this review, January 31, 2014
Dear Veronica R,

Thank you for taking the time to comment on our hotel. I'm glad our staff was able to make your stay pleasant. We are dedicated to outstanding service and quality and always look forward to making guests feel at home. We hope you are able to stay with us again on your next trip to Tallahassee.

Best Regards,

Lucy Mann
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, Tennessee
Level 4 Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 25, 2014

Stayed here 1-23-14 and found everything you would expect from a Hilton. This was an excellent choice for us on our way to the east coast of Florida. The area is clean and neat. We were close to a great restaurant. It is located within walking distance of I-10 but we could not hear any traffic from our room and it was on the end closest to the interstate. This place is easy to get to traveling east and the to get back on continuing east was only pulling out of the parking lot, crossing a street with street light then follow the ramp onto I-10. Is was easier than reading these instructions. Thi will be my stop from now on.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodger1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Manager at Hilton Garden Inn Tallahassee, responded to this review, January 28, 2014
Dear Rodger1944,

Thank you for taking the time to review the Hilton Garden Inn. I appreciate your comments and am glad our hotel is so convenient for you. We are close to I-10, but we are just far enough to avoid the noise associated with traffic.

Thank you for staying with us. We look forward to you next visit.

Best Regards,

Lucy Mann
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, Tennessee
Level 5 Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 20, 2014

This was a 3 night stay in Tallahassee to visit some friends. The place is clean well maintained and very inviting. The staff was perfect everything was taken care of right away, we were greeted and in our room in under 10 minutes without feeling rushed. The room was great! we overlooked the pool. We received a call, after we got to the room, checking to see that the room was ok and if we needed anything. Most hiltons are nice places to stay but this had a little extra that makes it better.

The breakfast was ok , we did not eat much as we were running out quickly. The lobby has a well stocked coffee area with nice to go cups and lids. The coffee was fresh even at 8:00 at night.

We would definitely stay here again , without a doubt.

Room Tip: The top floor is very nice.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lKehrein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Manager at Hilton Garden Inn Tallahassee, responded to this review, January 23, 2014
Dear IKehrein,

Thank you for taking the time to review our hotel. I am so happy your stay was a good one. We take pride in our property and making sure our guests have the best possible service. We look forward to your next visit.

Best Regards,

Lucy Mann
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tallahassee

Property: Hilton Garden Inn Tallahassee
Address: 3333 Thomasville Rd, Tallahassee, FL 32308-7905
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Tallahassee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tallahassee 3*
Number of rooms: 99
Official Description (provided by the hotel):
Retire to a spacious guest room or suite at the Hilton Garden Inn Tallahassee, FL hotel and find everything you need for a restful and productive stay. Ensure tomorrow is a success with a peaceful night's sleep in your Garden Sleep System(R) bed, offering an adjustable mattress for maximum comfort. Prepare for your meeting at the work desk or surf the web with complimentary WiFi. All guest rooms enjoy complimentary secure remote printing to the business center. Cook a meal or snack with microwave, refrigerator and coffee maker or catch up with your favorite TV shows on the 32-inch flat screen HDTV, with a delicious meal from room service. The Hilton Garden Inn Tallahassee, FL hotel is an ideal location for wedding receptions, special events and corporate meetings. Host an event with flexible meeting space at our hotel in Tallahassee, FL for up to 50 guests and plan every detail with help from our expert team of professionals. Enjoy an energizing workout in the fitness center or take a relaxing dip in the tropical outdoor pool and whirlpool. Dine on classic American fare and delicious specialties at our onsite Tallahassee restaurant, the Great American Grill(R). Enjoy our cooked-to-order breakfast each morning and indulge in a delicious meal of regional favorites in the evening. The hotel's convenient Pavilion Pantry(R) is also open 24-hours and offers sundries, beverages, prepared meals and snacks to enjoy within the comfort of your guest room. ... more   less 
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Also Known As:
Hilton Garden Inn Tallahassee Hotel Tallahassee
Hilton Tallahassee
Tallahassee Hilton Garden Inn

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