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“One night stay on vacation - OK”

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Hilton Garden Inn Tallahassee
Ranked #12 of 55 Hotels in Tallahassee
Certificate of Excellence
Reviewed July 14, 2013

The rooms were OK. There was mold on the walls and ceilings in the room and bathroom. There was a slight smell you could notice but it wasn't overwhelming. I went to work out in the morning but there was only a treadmill....no weights. If we pass through Tallahassee again we would stay next door at the Hampton Inn.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Derek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded July 17, 2013

Dear Derek W.,

Thank you for taking the time to provide feedback regarding our hotel. I'm certainly disappointed that your stay was not all that it could have been.

I have followed-up with our Housekeeping and Maintenance staff to address the problems you encountered in your sleeping room. We are in the process of obtaining free weights to add to our Fitness room.

We do hope that you will give us another try in the future.

Best Regards,

Cheryl Horne
Director of Sales

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496 - 502 of 590 reviews

Reviewed July 4, 2013

We stayed at this Hilton for a surprise birthday party for our friend. The staff, service and room was excellent, and helped us achieve the surprise. The breakfast, the morning after, hit the spot, as did the coffee, as we lingered around the lobby, not wanting to say good bye to a wonderful time.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank RE D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded July 8, 2013

Dear RE D,

Thank you for the thoughtful review! We enjoyed having you all here, the party looked like alot of fun. We are delighted you enjoyed your stay and hope to see you back again soon!

Best Regards,
Cheryl Horne-Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2013

We had driven for almost 700 miles (11 hours on the road), got to the hotel around midnight and were exhausted. Probably looked like the cat had just dragged us in. The young lady working the front desk could not find our reservations,not her fault because my wife had made them under her maiden name. . .who knew? She recognized we were road weary, told me not to worry and had us an room in no time! Our room was spotless and very comfortable. Could not have been happier with our experience. One note, our GPS put us in front of a local bank and we thought we were at the wrong location. Turn into the bank's drive, the hotel is behind it and hard to see at night. There was no sign Garden Inn sign on Thomasville Road that we could find so we had to hunt around for the hotel a bit.
Would recommend to anyone and will stay here again if we are back in the area.

Stayed: June 2013, traveled on business
Thank Woodguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded July 8, 2013

Dear Woodguru,

Thank you for the thoughtful review! We are delighted you enjoyed your stay and look forward to having you back again.

Best Regards,
Cheryl Horne-Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed July 1, 2013

I had to book this hotel last minute, purely on the basis of location - i was unsure about my choice. Having spent a week there i can only say how much i enjoyed my time there - the friendliness of all the staff i met was exceptional - and most refreshing. Nothing too much trouble. Great environment - good food - very relaxed. No hesitation in recommending it.

  • Stayed: June 2013, traveled with friends
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded July 8, 2013

Dear Trip Advisor Member,

Thank you for the thoughtful review! We are delighted you enjoyed your stay with us and look forward to having you back again.

Best Regards,
Cheryl Horne-Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013

Hotel needs renovations. NOT a smoke free hotel. They allow smoking in some rooms on same floor as non-smoking rooms. 2nd floor hallway smelled of smoke. Noise and vibration in our 2nd floor room from machinery below was very disturbing. Don't stay on the second floor.

  • Stayed: June 2013, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded July 1, 2013

Dear Ronald B,

I regret to hear that your stay was not as pleasant as you would have liked due to the unpleasant smoke smell. We're reviewing our current policies with your feedback in mind. Please let us know when you plan on returning so we can ensure your comfort.

Best Regards,
Cheryl Horne-Director of Sales

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Reviewed June 27, 2013

Stayed over while on vacation travel overnight. This was the halfway point to where we were headed. Nice clean rooms with refrigerator, coffee pot. Great breakfast in the morning which is not free but worth it. Great variety for breakfast. Hotel and grounds were very clean and quiet. Many places to eat nearby.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank memez28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded June 28, 2013

Dearmeme28,

Thank you for the thoughtful review! We look forward to having you stay with us again.
See you soon!

Best Regards,
Cheryl Horne-Director of Sales

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Reviewed June 25, 2013

Tallahasse, Florida location: My parents are very picky and they were very satisfied with the room and service. The lobby was very welcoming and the breakfast was wonderful. Great stop over for a 1-2 night stay on our way to our resort. THANK YOU!

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank wmk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded June 28, 2013

Dear wmk1,

Thank you for the thoughtful review, we are delighted your parents enjoyed their stay. We look forward to having you stay with us again. Enjoy the rest of your vacation!
See you soon!

Best Regards,
Cheryl Horne-Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tallahassee

Address: 3333 Thomasville Rd, Tallahassee, FL 32308-7905
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Tallahassee
Price Range: $111 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tallahassee 3*
Number of rooms: 99
Official Description (provided by the hotel):
Retire to a spacious guest room or suite at the Hilton Garden Inn Tallahassee, FL hotel and find everything you need for a restful and productive stay. Ensure tomorrow is a success with a peaceful night's sleep in your Garden Sleep System(R) bed, offering an adjustable mattress for maximum comfort. Prepare for your meeting at the work desk or surf the web with complimentary WiFi. All guest rooms enjoy complimentary secure remote printing to the business center. Cook a meal or snack with microwave, refrigerator and coffee maker or catch up with your favorite TV shows on the 32-inch flat screen HDTV, with a delicious meal from room service. The Hilton Garden Inn Tallahassee, FL hotel is an ideal location for wedding receptions, special events and corporate meetings. Host an event with flexible meeting space at our hotel in Tallahassee, FL for up to 50 guests and plan every detail with help from our expert team of professionals. Enjoy an energizing workout in the fitness center or take a relaxing dip in the tropical outdoor pool and whirlpool. Dine on classic American fare and delicious specialties at our onsite Tallahassee restaurant, the Great American Grill(R). Enjoy our cooked-to-order breakfast each morning and indulge in a delicious meal of regional favorites in the evening. The hotel's convenient Pavilion Pantry(R) is also open 24-hours and offers sundries, beverages, prepared meals and snacks to enjoy within the comfort of your guest room. ... more   less 
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Also Known As:
Hilton Garden Inn Tallahassee Hotel Tallahassee
Hilton Tallahassee
Tallahassee Hilton Garden Inn

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