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“STAY” 3 of 5 stars
Review of Wyndham Garden Tallahassee Capitol

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Wyndham Garden Tallahassee Capitol
3.0 of 5 Hotel   |   1355 Apalachee Parkway, Tallahassee, FL 32301 (Formerly Ramada Plaza Tallahassee Capitol)   |  
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Ranked #39 of 59 Hotels in Tallahassee
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408 reviews from our community

Traveler rating
    67
    73
    107
    92
    69
See reviews for
168
46
33
119
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Lutz, Florida
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 9, 2014

Remember that old adage? "You never get a second chance at a first impression."

This was our first stay at a Ramada, which I need to disclose is actually a former Holiday Inn recently acquired and in the midst of a renovation. Even so, the rooms and practices were quite less than expected for a moniker that portends to be a notch or two above a Motel 6...and ended up below.

Front to back, here's how it went:

Wife and I were traveling on the fly - no reservation. The location was easily accessible from the road and convenient to the capitol. The reservationist was very polite and offered a room at a standard, internet-advertised rate. (We looked beforehand). I negotiated for a slightly better rate, the manager stepped forward from the back office and offered their AAA rate of $71, so we took it. Check in was quick, friendly, and overall satisfactory. But then...

Okay, I need to say that we had put several hundred miles on the odometer that day and were too tired to argue for a new room or a refund. "Whatever...it's not worth the hassle." In hindsight, maybe so.

We were evidently given one of the old rooms. The bed was worn, the linens aged and a washed but visibly stained (small, but noticed), the mattress' springs were detectible, pillows deformed and poor quality (old). Paint cracks, bubbling and a little mold appeared on the ceiling above the shower. The sink wasn't exactly spotless and its counter visibly worn. The toilet seat was also loose. Another annoyance was our 10-minute adventure for ice, only to discover (after inquiry with a passing porter) that there wasn't a machine on our entire floor! We could have overlooked all of this, but the most egregious offense was that the air conditioner, no matter what setting, constantly cycled on and off (once desired temp reached) every five minutes. We didn't sleep well, regardless of our exhaustion. Yes, we should have complained...

Saving graces? The free breakfast buffet was quite decent, and the checkout process, fast.

Then the shock... Okay, this might not upset some of you, but it makes me stabby: This establishment reserves an extra $50 on your credit/debit card as a provisional fee. We were not informed at check-in of this practice, and it doesn't appear on the checkout receipt. You WILL see it as added pending to your bank's processing queue, however. What happens is that your available balance will be $50 poorer until the charge actually clears, THEN your $50 availability returns. Again, this might not bother some of you because in the end, you aren't charged. I just don't like anyone taking more than agreed for any length of time to supplement their bank float. It's a devious, unacceptable practice.

I would have instructed any prospective guest to wait until the remodel is complete. Or, if they had to stay there, make sure they bought a remodeled room on the 2nd or 3rd floor away from the street noise. (Passing motorcycles are loud). Since their billing practice is to temporarily play with your bank account - for ANY amount - I give this Ramada a big thumb's down.

Room Tip: Wait until AFTER remodel, take room ABOVE first floor away from main road.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 6, 2014

I came here for business. Though my first experience was somewhat poor (they had gotten my name wrong on the reservation and it took 10-15 minutes to correct and get me my key), overall it was a pleasant stay. One other negative is that the back hallway for the room I was staying in smelled of cigarettes, but the room was nice and clean (though lacking in shower soap of some kind) and the internet was surprisingly not slow (it ran as normal internet should). The breakfast the next day was a good spread (hot eggs, bacon, cereal, waffles, etc.). I'd stay here again if the price is right.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank guate6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 1, 2014 via mobile

We were hesitant about booking a room at this hotel because it had not gotten very good reviews. But on the contrary, it was quite nice. Our room was nicely decorated and very clean. The staff was exceptionally nice. We even met the general manager in the elevator, and she talked with us at great length about what they were going to do to update the hotel. The complementary breakfast in the morning was very good and the woman working kept it clean and picked up and wiped up so it never got messy looking. The only downside we could see was the bathroom, it was not overly large and the bathroom door opened Inward so it made it difficult to navigate. It would also help if they added a vanity somewhere else in the room, since the room was large enough to accommodate that. All in all, a good stay.

Stayed June 2014, traveled as a couple
Helpful?
Thank Peggy8842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed May 18, 2014 via mobile

The pictures on the internet made it look like a fancy place but once inside it wasn't any different than the last hotel we stayed in that was $15.00 per night cheaper. They did have a better breakfast, that included waffles that you make yourself and bacon, eggs and grits. The woman working the breakfast area was very friendly and helpful. We were only here one night on a road trip . The rooms were inside hall entry with elevator. Nothing special about this place but no complaints either .

Stayed May 2014, traveled as a couple
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
3 of 5 stars Reviewed May 14, 2014

We stayed for one night and we are leaving to go to another hotel. Once we walked in the whole room smelled of bleach. There was hair in the bathroom from previous quests or housekeeping and also on the sheets. We even found our tv remote tucked under the fitted mattress set. At least the front desk was nice but besides that, We defiantly will not be coming back.

  • Stayed May 2014
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Vals89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Tallahassee Capitol

Property: Wyndham Garden Tallahassee Capitol
Address: 1355 Apalachee Parkway, Tallahassee, FL 32301 (Formerly Ramada Plaza Tallahassee Capitol)
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 59 Hotels in Tallahassee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Tallahassee Capitol 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Holiday Inn Tallahassee Capitol Hotel Tallahassee
Tallahassee Holiday Inn

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