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69 - 74 of 763 reviews
Reviewed August 10, 2017

The Hotel is comfortable, clean and a wonderful location, the staff is knowledgeable , accomodating and friendly. The food is delicious. The only place that i stay when I'm in Tallahassee. Always a pleasure!

Stayed: August 2017, traveled with family
Review collected in partnership with this hotel
Thank biehlerc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hotel Duval, Autograph Collection, responded to this reviewResponded August 11, 2017

Thank you so much for sharing this great feedback about our property. It's nice to know how much you enjoy staying with us and it's a true pleasure to be your home away from home. Your business is important to us and we look forward to serving you again real soon.

Best regards,

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Reviewed August 3, 2017 via mobile

I am a frequent traveler to the Tallahassee area and am so glad I discovered the Hotel Duval. This hidden gem offers a 5 star overall experience. The decorations are modern, clean and refreshing. You can enjoy Le Roc lounge for breakfast or lunch with crumpets, quiches and well prepared soups and salads. The rooms are very clean and ready to make you feel as comfortable as if I was at home. The staff goes above and beyond and greets you with a smile and ready to assist you with any needs you may have. John the GM is personally involved in the guests experience. You will see him from the gym to the valet to the restaurants. You can tell he is a strong leader and wants to ensure his guests are highly satisfied. Actually the entire staff pampers you to the point you feel that they personally know you and are an extension of your family. In good way!! If you want a hotel that adds a touch of luxury and is a home a way from home then come to this hotel and you will be as impressed as I was!!!

Stayed: August 2017, traveled on business
Thank Spls0827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hotel Duval, Autograph Collection, responded to this reviewResponded August 5, 2017

Thank you so very much for this outstanding Five Star review of your stay at Hotel Duval. It is truly a pleasure to have you as our guest when your in town for business or pleasure.It's always great to hear back from our guests that have time to experience all that we have to offer here at our property and we look forward to always being your home away from home.

Best regards,

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Reviewed August 2, 2017 via mobile

Should have listened to the reviews. Against my better judgement I went ahead and booked two nights. Check in went well and the staff was friendly but upon checking the room out we were welcomed with a dirty shower. The shower definitely needed some CLR. I understand it's an old hotel but the water pressure shouldn't be so weak. Went out Saturday around town arrived back to the room late afternoon and the room still wasn't clean, there wasn't a tag on the door. Sunday morning we were awaken to the ac making loud noises. For the price you pay you would expect a little more readiness to help. But the rooftop bar saved the weekend!

Stayed: August 2017, traveled with family
1  Thank Erica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hotel Duval, Autograph Collection, responded to this reviewResponded August 3, 2017

Thank you for taking the time to share this feedback. We do apologize for any issues you experienced and please know that they have been addressed with the appropriate team members. Your business is important to us and we do hope to have you stay with us again.

Regards,

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Reviewed July 31, 2017

The suite was very clean. The staff was very pleasant as well. Level 8, what a view! There is a great restaurant within walking distance. It is called Cluster and Hops. It does not look like much from the outside as it is a wine and cheese shop, but the food is superb. The dining room is small but romantic. The wine selection is awesome as well!!

  • Stayed: July 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mathenyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hotel Duval, Autograph Collection, responded to this reviewResponded August 1, 2017

Thank you very much for choosing Hotel Duval and it is great to know you enjoyed you stay. We do have several local restaurants within walking distance but Cluster and Hops is definitely one of the better ones. We appreciate your business and hope to have you stay with us again real soon.

Best regards,

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Reviewed July 27, 2017

Bathroom has missing stones in the floor, poor grout, poorly cleaned (or can't be cleaned) mirror and glass - all of that makes it feel a bit dirty. Not the best room (standard room) for two people: bathroom is also a bit small, not enough counter or sink space; also not a night stand on both sides of the bed, and not enough hangers for two people for 3 days. Room seemed ok, but the mattress felt like it was leaning or lumpy. They missed our standing request (platinum elite member) of having a feather free room, but replaced them as soon as we asked (not the most comfy pillows). Dresser doors don't work right. Doors are too short so the hall noise comes into the rooms, as well as the neighbor noise across the hall (from under their door to under our door). There is a fridge, but the ice area needs defrosting. We faced the street, so did get several sirens a night from the nearby fire station and a few loud vehicle noises (if that bothers you, ask for rooms facing the back). They do have elite room for breakfast and happy hour - liked that they had an alternative to scrambled eggs (frittata, grits casserole) because the eggs are awful - friendly service in there, though. They do have in-room coffee. Desk height and chair were comfy - funny there was no pen provided in the room, though! Valet parking only for an added $15/day. Sure expected a lot more from an Autograph Collection hotel. There was a sign in the elevator about a remodel in progress - not sure what that covers, but they clearly hadn't hit our room yet. We'll check around elsewhere before booking here again.

  • Stayed: July 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank a-travelin-foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hotel Duval, Autograph Collection, responded to this reviewResponded July 31, 2017

Thank you for taking the time to share this feedback in regards to your recent stay. We sincerely apologize for the issues you encountered and we have shared this with our team leaders to ensure we improve in these areas. Please contact me directly if you would like to discuss further and we do hope to serve you better the next time your travels bring you back to Tallahassee.

Regards,

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