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Reviewed August 10, 2017 via mobile

This Red Roof Inn has exceptional customer service. Both the front desk worker at night and in the morning were very friendly and helpful. The outside of the hotel is very well kept. However, the rooms themselves could use improvement by housekeeping. Our sheets had stains on them. It wasn't a huge deal to us, we simply asked the front desk for clean sheets. The bottom of our shower had yellow spots, but we had shower shoes. We did have issues with a guest honking their car horn at midnight, but we realize that could happen anywhere. Overall, if you are trying to save money this is an okay place to stay. However, if I returned to Tallahassee I would look elsewhere.

Stayed: August 2017, traveled with family
1  Thank malloryewright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI120, Manager at Red Roof Inn Tallahassee - University, responded to this reviewResponded August 10, 2017

We appreciate your feedback, I am pleased to know that the staff was friendly and provided great service. We will definitely work hard in the areas we lack in and hope to earn your trust in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2017 via mobile

The room was very clean and comfy. Clarence at the front desk provided excellent customer service and made checking in really fast. They are also pet friendly which is a huge plus. Would defiantly recommend!

Stayed: August 2017, traveled with family
2  Thank Mijoie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed August 3, 2017 via mobile

Got in noticed the room had been smoked in and I had asked for non smoking room went to the front desk and Clarence took care of the situation right away. Upgraded me to a better room with no hassle at all very happy with the costumer service.

Stayed: August 2017, traveled on business
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2017

I was recently having trouble connecting to the free Wi-Fi, however I spoke to an individual by the name of Clarence who not only help me as well as my entire family even though it took sometime, he was a very nice and warm individual, with excellent customer service skills, I'm looking forward to my next visit at this location.

  • Stayed: August 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank sharkinawilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2017 via mobile

Clarence at front desk was friendly and informative. Great value and location is ideal for our visit to see FSU. Room is clean and functional for what we needed. Comfy beds, good WI fi and clean bathroom.

Stayed: August 2017, traveled with family
Thank shannon f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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