I stay in Hilton chain hotels almost every week and this was the first time that I have ever received such great customer service. Every single employee (literally every one of them) stopped and said hi and hope you have a nice day. Majority of them asked how my stay was and if there was anything they could do to make my stay better. I receive treatment like this at larger properties and resorts but never at smaller properties. Staff had a great sense of pride not only in their job but for the property they worked for. More hotels need to take notes from this property! My room was typical Homewood Suites. Clean and what you would expect. Breakfast and evening dinner were also great. Only issue I had was that one day I came back to my room and it was 85 degrees. They immediately had a tech working on the A/C. He made several adjustments and came back every 10 minutes for the better part of an hour to check to see that the temp was dropping. Ultimately, they moved me to another room. The staff insisted on moving all of my belongings. I did not allow them but was grateful they tried. If ever again in Tallahassee, I will be at this property!
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- Also Known As:
- Homewood Suites Tallahassee Hotel Tallahassee
- Homewood Tallahassee
- Tallahassee Homewood Suites