Had a decent hamburger, but nothing special. I have had better burgers from some franchise casual places. The patty tasted like it was a pre-packaged frozen burger. It was very busy and it was 3 in the afternoon, lots of college students. Don't know why it has gotten such great reviews. I had been wanting to try it since burgers are one of my favorite things to eat....now that I have been I really have no desire to go back.