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Candlewood Suites Tallahassee
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Reviews (273)
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All reviewsfull kitchencomfortable reclinerfront deskkitchen areasized fridgefree laundrypet feegood sizewould definitely stay here againlarge roomthe holiday innbusiness centeri highly recommend this hotelfootball weekendparking lotpleasant staychecking out
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Reviewed August 25, 2014

We stayed here while we were traveling to Iowa from Florida. The check in process was easy, the pet fee was minimal and they were very accommodating to our pets. Since we were overnight guests we didn't make use of the kitchenette but the full size fridge was nice. The bed was comfortable and the shower was excellent. The only complaint I have is that with many hotels they have those small pillows that are not very comfortable.

  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2014

Stopped for the night here on the way to St. Pete's Beach. Hotel was very nice and really comfy beds. They have an area where you can check out movies, books and games that was wonderful considering it was raining pretty hard outside and we didn't want to get out. There's a Wal-Mart just across the interstate that's convenient also. Really good location for easy on/easy off and close to local attractions.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
1  Thank ChuckL70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2014

Stayed at this hotel as we dropped off my oldest child at FSU. Hotel was about 3 miles from the school and right off of I-10.
Front staff was delightful as were the ladies from housekeeping. This will be our go to hotel when we visit Tallahassee from now on!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Businesstraveler3169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2014

We originally booked another hotel, but upon numerous issues with the previous purchased room, we decided to go where we know. =) The travel site we had dealt with handled everything, and to our delight Candlewood was available. We have stayed at Candlewood before in Miami, Fl. and this one was actually better! Everything we needed, and then some. All kitchen, (full kitchen, not a kitchenett) down to the silverware and dishwasher tablets and pot holders. We love this hotel chain. Thanks for helping make memories for our FSU student. The staff is wonderful and knows alot about hotel area and surroundings. They also have items you can LOAN, or borrow, such as blenders, crock pots, card decks, boardgames, you name it. We are nothing less then bloggers for Candlewood Suites. We will be back!!

Room Tip: Request 3rd floor, be away from flopping ceiling noises. Also, be ready to stay like you are in your own apartment, upgrade to a 1 bedroom suite like we did. We were in room 331, right off the elevator, and it was still quiet.
  • Stayed: August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2014

Overall the buidling was nice and clean. We were only staying overnight as a stopping point from Texas to the East Coast. We had to change rooms several times for various issues (air conditioning thermostat not working, smell in room -smoker possibly used room and noise). Our eventual room was nice. Upon checking out, we asked about ice machines and were told they have no ice machines available. We were then told that our refridgerator in the room makes ice and we should have gotten it from there. We went back to our checked out room to find out that the ice machine in fridge was turned off. Upon returning to the desk, we were informed the that we should have turned in on. Really, did not know that, was not told that upon checking in and why did we run back to our checked out room if there would be no ice. A little frustrated by now, when asked if there was a room that had ice (we did not need much - small personal cooler), we were that there was a corner store near by that sold ice. Wow....that was our last impression as we left the hotel. Between moving room multiple times late in the evening and being told to get our own ice at the corner store when checking out, we did not feel too good about our stay. The staff was young. Maybe a litle more customer service training and walk arounds to check rooms before assigning them - might do the trick.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank JoH0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Tallahassee, responded to this reviewResponded September 1, 2014

Dear JoH0,

Thank you for your candid review. I am delighted that you thought the hotel was nice and clean. Please accept my sincerest apologies for the challenges that you faced during your visit particularly with the room amenities and level of customer service received. I can assure you that all the points you have raised have been shared with the respective departments to ensure that similar events do not occur in the future.

Again, thank you for bringing this matter to our attention. We hope to provide you with a better service and accommodation in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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