First I was put in a handicap room, so I can live with that. The bathroom had urine on the bottom of the toilet, there was a hole in the bathroom door, the fire alarm was showing wires only, we had a two night stay, housekeeping left a piece of paper on the floor that I put there to see if they would clean the room, she /he did not pick it up, they did not take the empty paper cup off the desk, they did not empty the water from the ice that had melted, the shower had a drip and while my husband took a shower, a roach came out of the drain, WONDERFUL, I brought lysoil spray and bug mite spray, I should of brought pledge, because the dresser where the TV was not cleaned, full of dust. We stat at many Country Inn Suites, and have never had this experience. The only Plus is the lady in the breakfast room was sweet and upbeat, very nice, that is the only thing good I can say about this hotel.
I did not get my reward points either, because when I went to book it, somehow it went to Expedia and I lost out on it. Whew, Susan in Florida firstname.lastname@example.org
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