I came to the Aloft for a short business stay. Everyone was so accommodating and friendly. I was traveling alone, so that was very comforting! Ate in the bar area, great food. Room was clean and very well laid out...big bathroom and great shower. Certainly didn't feel cramped like many other hotel bathrooms. Great beds, too. Very comfortable. But what was most impressive to me was how a potential problem was handled. I was there as a speaker for a conference. I got involved with the conference and forgot to check out. Rather than arguing with me or charging extra, the front desk assisted me pleasantly, said they understood, charged me nothing, and brought my bag to me to save me the trouble. Now that's service with a smile! They are a fine example of how a hotel should treat its customers! Can't wait to go back!
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- Also Known As:
- Aloft Tallahassee Downtown Hotel Tallahassee