This place refused to honor my reservation becuase apparently i wasn't planning on spending enough money to make it worth their while. This is how my event was ruined......I contacted the Bru's room in Sunrise Fl to make a reservation for a party of 10-20 people. The person on the phone was friendly and made my reservation. I called back two days prior to my event to confirm my reservation once all my guests had rsvp and to inquire about platters that I could pre-purchase on my behalf for the evening. After a lengthy conversation where the manager BOB on the phone made suggestions about typical fare and beverages for my group size, he said he would call me back with a quote. Ten minutes later he calls me back with a quote of $190 stating that he cannot honor my reservation as.....it does not make business sense for him to reserve 20 seats on a Friday night because my bill would only amount to $190!!!!!!! I am appaled that this person would even think that such a comment is appropriate to any customer and made worse by the fact that my entire family and friend group are frequent customers. we will never be going back to this place!!!!
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